Play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. Work closely with Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions to ensure client satisfaction.
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The MCS will lead a high-performing team of Account Managers with a focus on driving account retention, uncovering growth opportunities, and delivering industry-leading customer service. This role is centered on building a team culture rooted in commercial excellence, while also overseeing major client initiatives and developing strong relationships with key customers as a senior strategic partner.
As an Account Manager, you will be responsible for building forward-looking relationships with Unlimit’s merchants and working in partnership with the merchant to facilitate growth. You will be responsible for understanding the merchant's needs, delivering a unique personable service, and working alongside the merchant to continually identify opportunities to grow and tweak performance.
As an Account Director, you will lead sales activities and cultivate senior customer relationships, reporting to the Director of Sales, nurturing existing business partnerships and spearheading new programmatic advertising revenue from key agencies and brands direct. You will work closely with clients, internal teams, and stakeholders to deliver innovative ad tech solutions that drive client success and business growth.