Own and manage client and broker relationships for a portfolio of 25-30 large market accounts, ensuring high-quality experience and proactive risk mitigation.
Execute engagement workflows, analyze client KPIs, and develop data-driven action plans to drive retention and satisfaction.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge teams, and lead client meetings with strong executive presence.
Garner Health transforms the U.S. healthcare system by using advanced data analytics to identify high-performing doctors and incentivize members to seek better care. In five years, the company has helped over 2.5 million people access higher-quality care, saved $1 billion in healthcare costs, and doubled annually, recently closing a Series E round.
Build and maintain strong, lasting relationships with clients as a Client Manager.
Deliver exceptional client service in the employee benefits space.
Join a talent community to stay connected for future opportunities aligned with your experience.
EPIC Brokers is an employee benefits and insurance brokerage firm that connects experienced professionals with client-focused opportunities. They value strong client relationships and aim to build a community of talented Employee Benefits professionals.
Manage and grow relationships with an assigned portfolio of clients, serving as a trusted day-to-day partner.
Drive platform adoption, client engagement, and strategic account plans to ensure clients maximize value.
Analyze client health and collaborate with internal teams to support retention, growth, and issue resolution.
iCapital is a financial technology company powering the world's alternative investment marketplace. The company fosters a culture of innovation, collaboration, and client success, offering comprehensive benefits and an equal opportunity environment.
Manage a portfolio of complex enterprise clients, driving retention, upsell, and NPS targets while building trusted advisor relationships.
Develop and execute client strategies, retention and upsell plans, and recurring business reviews to demonstrate value and ROI.
Partner cross-functionally with marketing and internal teams to improve member engagement and mitigate churn risk.
Included Health is a healthcare company delivering integrated virtual care and navigation, offering members care guidance, advocacy, and personalized virtual and in-person care. It is a remote-first organization on a mission to raise the standard of healthcare for everyone, breaking down barriers to high-quality care.
Manage day-to-day client relationships, business reviews, escalations, and executive engagement for pharmacy accounts.
Lead implementations, monitor service delivery, and resolve issues across retail, mail, specialty, rebate, and clinical programs.
Analyze data, develop reports, and coordinate vendors to ensure contractual commitments are met.
Blue Cross Blue Shield Association is a national association of 33 independent, community-based Blue Cross Blue Shield companies. We are purpose-driven with a culture built on connection, work-life flexibility, well-being, and community commitment.
Manage a portfolio of 12-20 clients as a trusted advisor throughout the healthcare benefits lifecycle.
Drive client retention, revenue growth, and service excellence through strategic account planning and cross-functional collaboration.
Apply self-funded health plan and TPA expertise to deliver consultative solutions to senior stakeholders.
The company provides third-party administration and healthcare benefits solutions for self-funded health plans. It fosters an inclusive, purpose-driven culture focused on teamwork, professional growth, and service excellence.
Lead a complex commercial account with strategic and operational leadership.
Build trusted client partnerships and deliver integrated communications programs across multiple channels.
Oversee budgets, forecasting, profitability, and team development to drive account growth.
Ashfield MedComms is a global leader in the medical communications space, serving clients across medical affairs, publications, and commercial. It is part of Inizio Medical, an international network, and is committed to an inclusive culture where diverse employees can flourish.
Serve as trusted partner for health plans from implementation through ongoing value delivery.
Manage day-to-day client interactions, reporting, analytics, and program delivery KPIs.
Drive health plan satisfaction, retention, renewals, and expansion opportunities.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients across all 50 states. Founded in 2019, it is a fully remote company recognized as one of the most influential companies of 2023, with a passionate and diverse culture.
Guide customers through designing benefits packages and selecting the right plans for their teams and stage.
Own the end-to-end enrollment process, submitting insurance forms accurately and keeping systems current.
Manage the client lifecycle at renewal, communicate proactively, and solve ambiguous benefits issues.
Mercury is a fintech company that provides financial software for startups, and its recent acquisition Central handles payroll, benefits, HR, compliance, and government filings. The company values diversity, belonging, and deep customer empathy, aiming to make complex processes feel simple and human.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Own and grow a portfolio of agency and agent partners, building strong relationships and identifying growth opportunities.
Serve as a trusted partner, helping partners navigate products, tools, and processes while increasing engagement and production.
Use performance data to develop strategies, travel for partner meetings and events, and bring market insights to inform business growth.
Healthcare.com is a healthcare technology company building smarter ways to connect people with coverage and care. As three businesses under one company, they span health insurance marketplaces, flexible coverage, and pharmacy, and foster a curious, collaborative culture.
Serve as the primary client contact and trusted advisor, building relationships to identify needs that result in expanded solutions.
Collaborate with Go-To-Market teams to execute strategic plans and promote policy adoption to increase client value.
Monitor program performance, perform root cause analysis, and execute action plans to optimize program consistency and results.
Cotiviti is a healthcare data analytics and payment integrity company that offers payment policy management (PPM) and customer value (CV) products to improve client outcomes. The company fosters a collaborative, client-focused culture and provides competitive benefits, making it a supportive work environment.
Manage strategic client relationships for 5-8 clients or one enterprise account, leading quarterly business reviews and driving retention and expansion.
Provide mentorship to account managers and coordinators, leading departmental initiatives end-to-end.
Act as a product expert for Digible's Fiona platform, gathering feedback and partnering with product teams on improvements.
Digible is a privately owned company founded in 2017, providing sophisticated digital marketing solutions and a predictive analytics platform, Fiona, for the multifamily industry. They value diversity and have a collaborative, transparent culture with core values including authenticity, curiosity, focus, humility, and happiness.
Own and build trust-based relationships with employee benefits brokers and consultants across assigned markets.
Generate and activate qualified pipeline by developing engagement strategies and supporting the sales process.
Drive partner enablement and go-to-market execution, translating BetterHelp's value proposition into compelling stories.
BetterHelp is a mental health company on a mission to make therapy accessible to everyone, offering online counseling through a network of over 30,000 licensed therapists. Founded in 2013, it is the world's largest online therapy service, with a diverse team that values employee well-being and professional development.
Own the customer interface and develop strong relationships with commercial accounts to build Shell's presence in local markets.
Lead management of complex multi-region and multi-product commercial accounts, ensuring seamless coordination across diverse markets.
Serve as the primary sales lead for all commercial accounts purchasing unbranded fuels across the region.
Shell is a global energy and petrochemical company working to become a net-zero emissions business. With 96,000 employees across 70+ countries, it fosters a culture of honesty, integrity, and respect.
Lead a portfolio of healthcare client accounts, owning relationships, retention, growth, and financial performance.
Guide integrated marketing plans across media, strategy, creative, content, digital, and analytics teams.
Oversee pricing, budgets, and revenue forecasting while anticipating risks and developing organic growth plans.
Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy. They bring together leading healthcare firms to align brand, marketing, technology, and revenue strategy for healthcare organizations.
Lead the growth, retention, and strategic direction of large B2B client relationships.
Build trusted partnerships with VP and C-suite stakeholders and advise on business, marketing, and growth priorities.
Oversee integrated full-funnel marketing strategies across paid and organic channels.
Wpromote is a digital marketing agency that helps B2B clients grow through integrated strategies and measurable value. It fosters a remote-first culture with office hubs in Los Angeles and New York, and emphasizes an inclusive, equal opportunity environment.
Manage mid-tier retail accounts and oversee program operations, including product setup, testing, and merchandising coordination.
Collaborate with cross-functional teams and partners to execute omnichannel sales initiatives and resolve challenges.
Analyze data to support client meetings, manage promotional program fulfillment, and travel up to 10%.
Blackhawk Network provides branded payment solutions, including gift cards, egifts, corporate payouts, and rewards, through a global platform. The company's network spans more than 400,000 consumer touchpoints, and it emphasizes diversity, continuous learning, and AI integration.
Lead strategic client relationships across multiple oncology Medical Affairs workstreams and act as a trusted advisor.
Oversee delivery of programmes to quality, budget, and timeline standards while supporting digital and creative HCP engagement.
Drive account growth through new opportunities, forecasting, and mentoring colleagues across the client services team.
Avalere Health is a healthcare advisory, medical, and marketing company focused on ensuring every patient is identified, treated, supported, and cared for. It has global teams across major city hubs and an inclusive culture with employee network groups, flexible working, and professional growth opportunities.