Remote Account management Jobs • Troubleshooting

Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers’ needs. Manage the relationship with the account - including contract manufacturers, distributors, and end customer. Drive customer revenue and shipments to the goals of the account and company. Manage the internal and external communication regarding the account. Available, responsive and timely to customer inquiries.

As the first members of our LATAM team, you will manage onboarding projects, ensure customers realize value quickly, and maintain ongoing relationships that drive retention and growth. You’ll also provide light-touch support, troubleshooting, and guidance to ensure a seamless customer experience across the lifecycle.