As a Clinical Support Specialist, you will set up clinicians for success and ensure patients receive high-quality care. This includes reviewing the next-day patient schedule to ensure all necessary registration information is up to date, working cross-functionally to validate data, and gathering missing documentation for in-home Sprinters or virtual providers to complete their visits. This role involves working alongside the nursing team to ensure proper follow-up care is received.

As the Project Coordinator, you will create and distribute engaging and informative content for educators and stakeholders. You will manage initial client set-up, letter building, and maintenance of all letter templates, while collaborating with clients to obtain approvals for communication pieces. The role requires strong organizational skills, attention to detail, and excellent written and oral communication skills. You should be a self-starter capable of handling multiple projects and meeting deadlines.

The Knowledge Operations Specialist will own the structure, clarity, and effectiveness of our internal knowledge ecosystem by managing and improving SOPs, handling real-time consultations from internal teams, and ensuring that mission-critical documentation is easy to understand. This role involves documentation, systems thinking, and operational triage to help teams move faster, reduce risk, and make better decisions by ensuring the right knowledge is accessible at the right time.