You will play an active role in a vital part of the loan manufacturing process to help Zillow Home Loans customers reach their financial goals! You will partner with title/escrow companies and Dytrix to ensure quick receipt of docs needed for the loan file. You will update the loan origination software (LOS) and support the Processing team in servicing ZHL’s customers.
As a direct report to the Vice President of Enterprise Risk Management (ERM), the Senior ERM Specialist is a key contributor to the credit union’s risk management strategy, helping to safeguard its financial strength, member trust, and operational resilience. This role supports the development and execution of the ERM framework, facilitates risk assessments across business units, and ensures alignment with regulatory expectations and industry best practices.
The Senior Premium Audit Operations Specialist manages complex audit reviews, escalated adjustments, and advanced regulatory compliance across multiple states and jurisdictions. This role leads classification reviews, oversees intricate billing and endorsement scenarios, and serves as an expert on special bureau requirements. The specialist handles challenging customer engagements, resolves disputes, and develops best practices for communication and service excellence.
The Staff IT Auditor executes client engagements and internal activities related to SOC 1, SOC 2, and SOC 3 examinations and external audits of other security and privacy frameworks/standards. The role involves performing day-to-day activities of IT audit engagements (SOC 1, SOC 2, HIPAA), and readiness assessments, evaluating the design and effectiveness of technology controls, and identifying/communicating IT audit findings to management.
This individual will lead the daily review of new business activities across all lines, ensuring adherence to firm policies, broker/dealer requirements, and regulatory guidelines, while building trusted relationships with advisors and contributing to a culture of integrity and excellence. If you thrive in a fast-paced environment and have a strong foundation in financial services and compliance, this is a great opportunity.
An Internal Audit Lead is needed to expand the Internal Audit function at Mercury and execute the audit plan, supporting internal and external audit teams and becoming a subject matter expert on Mercury’s operations and compliance obligations. The role involves ensuring coverage of key financial processes and controls, scoping internal audits across Mercury products and operations, coaching team members, and assessing compliance with obligations.
As Internal Audit Lead, you will lead the global Internal Audit function, build and execute the annual audit plan, oversee the team and co-sourced partners, and ensure strong alignment with regulatory expectations, while shaping a high-impact, technology-forward audit function.
As a Default Analyst, you will play a key role in the Default Asset Management department, overseeing daily operations and ensuring efficiency and compliance across critical processes. This role requires a proactive problem-solver who can navigate complex challenges with confidence and precision. You'll collaborate closely with internal stakeholders and external partners to maintain compliance, mitigate risk, and deliver service excellence.
As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower’s ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets.
The Regulatory Compliance Risk Manager will independently execute on our investments compliance and supervision program while driving high-quality oversight across regulated entities, marketing programs, and financial partnership projects. This role bridges tactical execution with strategic ownership, providing operational clarity and regulatory confidence in how Mercury builds and scales. The individual will be a key contributor within Mercury’s Regulatory Compliance team and part of a collaborative environment.