The Customer Escalation Engineer supports Jumio’s enterprise customers and is an experienced, driven Product Support professional. This role handles customer escalations and proposes solutions, serving as the subject matter expert on Jumio’s solutions with customers and trusted internal stakeholders.
Job listings
Colombia
3w PTO
As a Customer Technical Support Engineer at Masabi, you'll be a key figure on the front lines, supporting leading transit agencies and technology partners worldwide. Your core mission is to maintain exceptional customer satisfaction by applying your technical expertise to investigate and resolve issues efficiently. This role is dynamic and fast-paced, deepening your knowledge of hardware and software systems while building strong relationships with stakeholders.
Work from home and take surveys to earn money with options including PayPal, direct checks, and online virtual gift cards codes. Responsibilities include taking part with work from home surveys/studies by following written and oral instructions and participating in research focus groups.