This is the perfect role for you if you would love to travel and want to pursue a career in the hospitality industry. You speak fluently German and English (at least B2H). You want to work for top clients of a 5-star hotel chain. You love communication with people and businesses from all over the world. You are open to work on shifts Monday - Friday 09.00-22.00pm & Saturday/Sunday 10.00-20.00pm.
Job listings
The Customer Success Manager will be responsible for taking care of a large number of larger customers by ensuring their continued retention and growth. The candidate will build relationships with customers, understand their priorities, and ensure they are set up for success both today and in the long term. The CSM will be the face of PostHog for anywhere from 30-60 paying customers in the $10k-$100k ARR range.
Europe
Unlimited PTO
Owns the entire customer journey - from onboarding to value realization to value expansion - measuring specific metrics throughout the journey. Acts as the "voice of the customer" inside the company. Partners with Customer Success Engineers (CSE) to resolve any issues with customer deployments. If you’re passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that’s redefining security— we want to hear from you!
You will provide the best customer experience by building and nurturing consultative relationships with strategic customers in order to achieve high retention rates and maximize value realization. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for enabling customers who are delighted.