Resolve customer questions via phone and email as the heart of the company in Operations. Take total responsibility for issues, resolving doubts in the energy sector, with the support and training to improve professionally and provide better customer service. Expect the unexpected and learn new things every day.

The Care Coordinator provides customer support through various channels. You'll handle inquiries, resolve issues efficiently, and ensure a positive experience in every interaction, contributing to delivering high-quality digital physical therapy services. The candidate should drive member engagement, collaborate with Physical Therapists, and leverage technology to answer member questions.