Remote Customer service Jobs • Blockchain

As a Full-Time Product Support Specialist you will be the first line of contact for all public-facing requests to provide accountability and excellent service to all community members. The primary function involves addressing technical inquiries from users who need assistance with our wallet, Core, and those actively building on and engaging with the Avalanche ecosystem and products. This role is integral to ensuring exceptional customer support and facilitating user self-support.

We are looking for a motivated and empathetic Client Service Representative to join our global team. In this role, you will be the primary point of contact for our customers, ensuring they receive timely, accurate, and professional support. You will guide clients through onboarding and staking processes, troubleshoot technical issues, and work closely with internal teams to deliver an excellent customer experience.