Provide timely, professional support for client inquiries and service requests.
Coordinate scheduling, reservations, and maintain accurate client records.
Collaborate with internal teams to ensure a smooth client experience.
Aisles & Abroad is a travel and hospitality service company that assists clients with bookings and coordination. They are a supportive, collaborative team with opportunities for growth and advancement.
Handle inbound sales and service calls to enhance customer experience.
Provide thoughtful advice and resolve customer issues with a positive attitude.
Maintain high performance metrics including revenue per call, quality, and dependability.
SeekWell is the parent company of 1-800 Contacts, The Framery and Luna, aiming to simplify access to vision care. Maintained by a legendary culture started nearly 30 years ago, the company is owned by KKR and values diversity and inclusion.
Provide exceptional customer support as the primary point of contact for Topps customers, resolving inquiries across products, orders, accounts, and services.
Deliver high-standard customer service through email, live chat, phone, and other channels, creating positive experiences with sound judgment and ownership.
Build trust and long-term relationships through clear communication, product knowledge, and consistent service while collaborating with cross-functional teams.
Fanatics builds a leading global digital sports platform, igniting the passions of sports fans through Commerce, Collectibles, and Betting & Gaming. With over 22,000 employees and a network of 900 sports properties, we are committed to enhancing the fan experience globally.
Provide exceptional support to guests via calls, emails, and chat, ensuring every interaction ends with a smile.
Collaborate with internal teams to address queries accurately and promptly, improving overall satisfaction.
Continuously identify process enhancements to deliver efficient and delightful customer experiences.
Headout is a travel marketplace connecting guests to real-life experiences, from tours to museums to live events. With $200M+ in revenue and a profitable business, the company values ownership, craft, and impact.
Provide high-level customer service to clients and vendors via phone, chat, and email addressing maintenance, accounting, and general inquiries.
Handle 60-80 calls daily, process voicemails, and create detailed work orders for vendors.
Collaborate with managers to ensure special requests are handled promptly and accurately.
Action Property Management is a premier homeowner's association management company with a legacy spanning four decades. With nearly 900 team members serving over 300 communities, we pride ourselves on integrity, excellence, and care for people.
Respond to online inquiries related to travel services, scheduling, and reservations.
Assist with coordinating travel details based on client preferences and provide timely updates.
Maintain accurate records and deliver a consistent positive client experience.
Aisles & Abroad is a travel services company that provides customer support and coordination for travel-related inquiries. The company offers a supportive remote work environment with structured onboarding and opportunities for growth.
Take inbound customer cancellation calls and retain them as customers.
Make daily outbound calls to customers with failed subscription payments.
Proactively identify retention and upsell opportunities by aligning solutions with customer needs.
Aura is on a mission to create a safer internet with a suite of intelligent digital safety products. The team of over 400 people worldwide is guided by experienced leadership that has grown startups into multi-billion dollar organizations.
Assist clients with coordinating travel arrangements for sporting events, including hotels, transportation, and packages.
Support event-related planning, scheduling, and itinerary coordination while communicating with clients.
Maintain organized records of bookings and provide follow-up support before and after travel.
Aisles & Abroad is a travel and events company specializing in sports travel coordination. They foster a supportive, collaborative team culture with structured onboarding and ongoing mentorship.
Lead and manage the customer service team, including team leads and QA, setting KPIs and performance standards.
Own end-to-end CS operations, including helpdesk platform, ticket auditing, and root cause analysis for refunds and disputes.
Drive brand reputation through Trustpilot and BBB review pipelines, and implement AI and automation in CS workflows.
Rosabella creates thoughtfully formulated supplements for women's wellness, focusing on menopause support. They are a fast-paced, high-ownership remote team that values output, accountability, and continuous learning.
Provide day-to-day customer service and sales support to customers, retail partners, and internal teams.
Manage customer service inboxes, monitor order progress, and coordinate with warehouse and operations to resolve issues.
Support sales processes, product returns, customer onboarding, and shared administrative functions.
Homyped is a retail brand under Michaelis Bayley Holdings, offering home products across multiple brands and channels. The company focuses on delivering a seamless customer experience by providing shared services support across head office, operations, warehouse, and retail teams.