As a Practice Operations Partner, you will be a vital part of our specialized Customer Success team, serving as the primary operational liaison between our clinicians and Osmind offerings. Your focus will be on optimizing practice workflows, ensuring smooth adoption and ongoing use of our EHR and RCM services, and ultimately enabling clinicians to focus on patient care.
This is a fast-paced opportunity within a rapidly growing company. You’ll work directly with real families facing real challenges, empowering underserved communities to take one of the most transformative steps of their lives: accessing quality care. You will own and drive family growth by making 50–60 calls per day to prospective families, build and manage the pipeline, and champion our families providing support and guidance as they navigate the complexities of healthcare.
As a Customer Success Manager, you’ll be the strategic partner and trusted advisor to digital health companies scaling care delivery using Healthie. You’ll own post-implementation success across a portfolio of enterprise customers, ensuring long-term adoption, satisfaction, renewals, and growth. This role is perfect for someone who thrives at the intersection of healthcare operations, SaaS technology, and relationship management.
As an Engagement Specialist at Zócalo Health, you will connect with members ensuring they receive access to necessary care and services. This role involves outreach, intake scheduling, form support, community events, and partner engagement. The ideal candidate is bilingual in English and Spanish, detail-oriented, and passionate about improving lives.
As an Enrollment Advisor, you will play a key role in expanding Hazel’s mission & care impact by driving the enrollment of children referred by school staff or parent/guardian. You will reach out to the student’s parent and compellingly communicate the value of Hazel’s virtual therapy program. You will help the family complete the steps of our enrollment process until they begin the program.
Support the adoption of technical solutions to meet the needs of healthcare providers. The ideal candidate will have experience in healthcare operations and technical solutions, with strong communication skills to act as the liaison between providers and technical teams. Bridge clinical and technical workstreams and facilitate communication between clinicians and IT teams.
Our mission is to empower everyone to live a long, full, and optimal life by redefining the future of heart health. As a Patient Experience Coordinator, you will provide exceptional support to patients and providers, ensuring sessions are completed without any issues. You will schedule sessions, communicate with the care team, troubleshoot technical issues, and collect patient feedback.
We are looking for a compassionate and dedicated Care Companion to join our team. In this position, you will be asked to use both English and Japanese to assist members. As a Care Companion, you will have the unique opportunity to guide our members through their family-forming journeys. You will also have the opportunity to work with members via video chat, and other communication avenues. In this position, your main responsibility will be to provide outstanding customer service.