Remote Customer service Jobs · Medicare

Job listings

$20–$25/hr

  • Make outbound and inbound calls to Medicare patients, explaining how our care works and booking their first doctor visit.
  • Meet a daily target of 15 activations, documenting every conversation in our platform and flagging urgent needs.
  • Work remotely 20–40 hours per week, Monday–Friday, with consistent blocks between 9 a.m. and 7 p.m. ET.

Mira Mace helps Medicare patients navigate the healthcare system with clarity and confidence, pairing people-centered navigation with technology. We are a venture-backed startup where advocates cut through insurance denials, medication costs, and paperwork so patients get the care they need without fighting alone.

  • Handle inbound calls, chats, emails, and faxes from healthcare providers, resolving questions on authorizations, claims, and provider services.
  • Document each interaction, research issues, and ensure accurate, timely follow-up with providers.
  • Guide providers through processes like checking authorization status, submitting claims, and navigating the provider portal.

Curana Health is a national leader in value-based care, offering senior living and skilled nursing facilities solutions such as on-site primary care, ACOs, and Medicare Advantage plans. Founded in 2021, it serves 200,000+ seniors in 1,500+ communities across 32 states with 1,000+ clinicians.

$5–$5/hr

  • Make 8-15 outbound calls per hour to U.S. Medicare patients.
  • Educate patients on doctor-recommended RPM and CCM programs.
  • Obtain verbal consent and document enrollment accurately.

1bios is a U.S.-based healthcare company providing Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care programs to physician practices across the United States. The company operates a remote-first team and is hiring independent contractors for flexible full-time or part-time work.

$20–$25/hr

  • Answer calls from new patients and call back signups quickly to set the tone for care.
  • Listen empathetically, learn about patient health and goals, and explain Mira Mace's services in plain language.
  • Confirm Medicare coverage, book first doctor visits, and follow up persistently while documenting accurately.

Mira Mace is a venture-backed company helping Medicare patients navigate healthcare with clarity and confidence. They are a small, mission-driven team focused on technology and patient-centered care.

US 4w PTO 4w paternity

  • Review, process, and troubleshoot incoming Prior Authorization requests for various medications.
  • Accurately process requests according to regulatory and client-specific guidelines while meeting departmental performance metrics.
  • Work with clinical teams and handle requests via phone, fax, and web submission.

Navitus is a pharmacy benefit manager (PBM) alternative focused on reducing drug costs to make medications more affordable. The company offers a diverse and creative work environment with numerous employee benefits and growth opportunities.