In this role, you will spend a lot of time working directly with customers and on projects that make the work that we do better. Ashby’s product encompasses a wide breadth, and is quite complex. You can expect to work on tickets requiring complex integration troubleshooting, to providing customers with detailed workflow instructions. You will also spend time on projects that make the work that we do better.
Job listings
Unlimited PTO
Kalibri is seeking a proactive and process-minded Customer Support Manager to lead and evolve our support team during a critical period of growth. The Customer Support Manager will oversee a team of Customer Support Representatives, refine support operations, and drive initiatives that improve response efficiency, automation, and the overall customer experience.