Provide exceptional customer support via phone, email, and chat for Huntress incident reports, escalations, and SIEM-related questions.
Ensure partner understanding by breaking down complex SOC concepts, log data, and product behavior into digestible, actionable guidance.
Lead calls with partners for high-severity or complex incidents, facilitating clear communication, documenting decisions, and aligning on next steps.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products. They protect 4M+ endpoints and 7M+ identities worldwide.
Influence clients’ cybersecurity transformation strategies and driving them to successful security outcomes.
Enhance the productivity of field sales teams by delivering business-relevant consulting engagements.
Influence and empower customers to embrace the Palo Alto Networks platform.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the way things are done, and are looking for innovators committed to shaping the future of cybersecurity.
Oversee Endpoint Detection and Response (EDR) by guiding mid-level engineers in deploying and fine-tuning EDR solutions.
Lead Next-Generation Antivirus (NGAV) implementation by supervising the setup and configuration of behavioral-based protection.
Direct Threat & Vulnerability Management by overseeing continuous vulnerability assessments and providing remediation recommendations.
EXPANSIA is a service-disabled veteran-owned company that empowers organizations to be mission ready now with data, people, and ecosystems. As experts in continuous-delivery methods that drive digital adoption, they are dedicated to innovation, efficiency, and technology that benefit the warfighter.