Directly manage, mentor, and develop teams in Training, Content, and Quality, creating clear career development paths and fostering a high-performing learning organization.
Develop and execute a multi-year strategic vision for support enablement that adapts to evolving business and scaling demands.
Overhaul and own the first-year onboarding journey, creating an engaging learning experience that minimizes frontline ramp time and reduces early-stage turnover.
Grow Therapy is a mental health care platform that connects patients with providers, insurers, and employers. The company has raised over $328M in funding and is valued at $3B, with a culture of ownership and impact.
Provide project management services for the design, deployment, and delivery support of NICE CCaaS solutions in a client-facing environment.
Manage overall delivery relationships with assigned clients, including frequent contact with leadership and leading implementation teams of 3 to 10 people.
Identify high-level risks, assumptions, and constraints, and implement approved actions and workarounds to minimize project risks.
TTEC Digital pioneers engagement and growth solutions that fuel the exceptional customer experience, with 1,800+ employees. The company has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
Maintain accurate, organized data across CRM, spreadsheets, and marketing platforms.
Design and improve how data moves between systems like Canva, Mailchimp, and analytics tools.
Audit records regularly to catch duplicates, gaps, and inconsistencies before they cause problems.
We are a financial services group that helps clients with financial planning and investment management. Our team is small but growing, and we value attention to detail, process improvement, and reliable data.