Drive customer engagement across B2B and in a limited capacity, B2C and B2B2C segments. This role will be instrumental in shaping and executing end-to-end lifecycle strategies that deepen relationships, drive retention, and mitigate churn. You will be responsible for developing and implementing strategies that drive customer lifecycle engagement from onboarding, through their first 90 days and beyond.
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USD/year
USD/year
Drive customer engagement, retention, and revenue growth through ownership of CRM strategy, lifecycle programs, and marketing technology integrations for Fujifilmβs DTC e-commerce business, blending customer lifecycle strategy with MarTech leadership, owning the design of CRM programs while leading integrations and ensuring platforms work seamlessly across the customer journey.