Investigate and resolve Homeowners insurance claims of moderate complexity through field inspections and virtual technology
Document damages with photographs, measurements, and recorded interviews to prepare detailed repair estimates
Communicate effectively with insureds and representatives to ensure timely resolution and exceptional customer service
Mercury Insurance helps people reduce risk and overcome unexpected events through insurance solutions. Recognized as one of America's Best Midsize Employers for 2026, they offer a collaborative culture with competitive benefits and opportunities for growth.
Manage desktop property adjusting assignments across Canada for residential and commercial claims.
Analyze claim circumstances and apply sound judgment to support accurate claim handling.
Provide proactive customer service and communicate effectively with stakeholders.
The company provides claims management services and supports a network of independent adjusters. They have over 700 independent adjusters and offer flexible contract work with remote support.
Manage moderate to high-complexity property claims with empathy and professionalism, investigating losses and assessing coverage.
Negotiate settlements, document claim files thoroughly, and provide guidance to Claims Assistants.
Adapt to high-volume workloads and contribute to process improvements in a fully remote setting.
The company is a partner firm specializing in insurance and claims management, operating within a national catastrophe claims environment. They emphasize a collaborative, customer-focused culture with remote work flexibility and a commitment to continuous improvement.