As part of the IT Infrastructure Engineering team, you will help develop AI solutions and the ongoing AI strategy at Gusto, while also managing our organization's infrastructure systems and networks to ensure they are functioning and meet Gusto’s needs.
Be part of a team that is committed to delivering best-in-class service to customers. Serve as the final point of escalation and resolution for advanced technical support, handling highly complex products, escalated issues, and confidential security matters. Provide advanced technical support to diverse audiences. Take ownership of customer support experience and drive customer success in the Azure platform.
Seeking an Application Engineer to handle application installation, configuration, and administration in both production and non-production environments. This role involves application monitoring, performance tuning, and continuous service quality improvement. The engineer will also provide support and maintenance, resolve incidents, changes, releases, and problems, and automate administrative procedures.
As a Senior Technical Support Engineer, you'll resolve complex technical challenges, improve customer experience, triage issues, investigate, manage, and resolve complex issues related to Chainguard Images. You'll also escalate issues to the Engineering team as needed and provide timely communication to customers.
As a Technical Support Engineer, you will help EMEA and global customers solve their wide range of technical issues with Dataiku, such as installation, security, and integration with other big data technologies. You will collaborate with various internal teams to solve and escalate customer issues as needed, contributing to the growth of our global support function.
Join one of our teams working with US clients referred from the high-end American IT market to craft innovative solutions. You will design and build scalable and robust cloud solutions, drive technical discussions, lead critical architectural decisions, and translate business requirements into technical solutions. You will also provide technical leadership and mentorship to engineering teams.