Triaging & vetting escalations from Tier 1 & 2, maintaining consistent case quality.
Translating technical information into customer-friendly explanations, running reads, updates, inserts & deletes on the database.
Creating and following up on JIRAs to a high standard for Engineering Teams to work them, attending Stand-Ups with engineering teams.
Turnitin is a global education company that develops learning integrity solutions. Their remote-first culture empowers employees to work with purpose, supported by a comprehensive package that prioritizes overall well-being, and has over 16,000 academic institutions as customers.
Participation in the OTC operation (openstack based cloud technology).
Ticket administration in our ticketing tool (SNOW, Jira), and work on issues.
Change implementation on our platform.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was ranked as Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.
Collaborate with other L3 Engineers, L1 Support, Engineers, QA, Operations and Customers.
This is an exciting opportunity to work in a highly innovative environment with new technologies as we continue to extend our market leading position.
You will have support responsibilities on robust, scalable, and distributed systems that operate flawlessly 24x7x365.
Jitterbit is a leading data, application, and process workflow automation solution. They integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business.