Remote Information technology Jobs • Java

We, at Flywire, are looking for a hands-on and customer-centric Application Support Engineer II. This person will be dedicated to providing application expertise, solving support requests and assisting the Helpdesk and Engineering teams. This position will only handle internal requests. Engage with internal employees to accurately detail issues sent to the ticketing system. Detect and solve production issues and bugs within the development environment beyond your current scope.

As part of our Enterprise Support team, you will focus on providing advanced support and product expertise to our largest customers and be a lead level III support engineer working on important customer accounts. The company offers flexibility for eligible candidates to work remotely across India. You will work with other team members in Atlassian offices globally and perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products.