We’re looking for an AI Systems Manager with an engineering background and a passion for applying AI to real-world business environments. You should bring at least 3+ years of coding experience combined with a solid understanding of LLMs, AI agents, and workflow automation. This role is ideal for someone who enjoys building systems, enabling teams, and driving AI productivity across organizations — not just writing code.
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As part of the Technical Success organization, you will be at the forefront of the customer experience. You will resolve technical issues, educate our customers, and identify improvements to the product. The customers are developers and you will help them throughout their customer journey. This role involves troubleshooting, problem-solving, and collaborating with cross-functional teams to provide solutions.