Provide day-to-day IT support for approximately 90 employees, handling 30–80 monthly support requests across L1 technical issues.
Administer and maintain Microsoft 365 environments, including Exchange, Teams, SharePoint, and Intune, and manage employee onboarding/offboarding processes.
Act as the primary helpdesk contact, delivering timely support via various channels, and collaborate to improve IT workflows and documentation.
Interdependence is a public relations and integrated marketing solutions firm powered by proprietary technology to help brands enhance their business and lives. It has hundreds of team members worldwide, a rapidly growing structure, and was named one of America's best PR agencies by Forbes, with a commitment to a collaborative and performance-driven work environment that encourages innovation and professional growth.
Manage, configure, and optimize Citrix VDI platforms, applying updates and monitoring system health with defined tools.
Administer Azure Active Directory, VMware vSphere, and enterprise storage systems, ensuring high availability and optimal resource utilization.
Perform vulnerability and patch management for Windows and Linux servers, collaborating with cybersecurity teams to implement security controls.
Sutherland specializes in artificial intelligence, automation, cloud engineering, and advanced analytics to drive digital transformation and optimize business operations for iconic brands globally. The company operates with a blend of human expertise and artificial intelligence, delivering measurable results through a patented portfolio of over 200 unique inventions.
Own day-to-day IT support and employee lifecycle management including onboarding/offboarding, device setup, and access control for tools like Microsoft 365 and Slack.
Coordinate with managed service providers and troubleshoot infrastructure issues such as VPN, networking, and email delivery across macOS, Linux, and Windows environments.
Support acquisitions integration by assessing agency tech stacks, migrating legacy systems, and connecting them to Dwelly's core platforms with minimal disruption.
Dwelly is a UK-based, AI-enabled lettings and property management platform that grows by acquiring estate agencies and building technology to automate tenant management, payments, and property maintenance. The company is a fast-growing, product-focused organization backed by top-tier investors, with a team possessing deep experience in real estate, technology, and operations, fostering a culture of hard work and ambitious results.