As a Senior Incident Manager, you’ll be at the heart of keeping our cloud operations running smoothly, ensuring incidents are resolved swiftly and effectively. This role is all about bringing calm to the chaos—leading critical incident response, driving root cause analysis, and proactively improving processes to enhance product stability.

Be an early member of our growing Technical Incident Response team to help Chime improve our readiness, response and drive organizational change from incidents. Participate in a First Responder Program providing Incident Coordinator skills when on call and lead our Learning From Incidents / Incident Review program.