Remote Information technology Jobs • Security

Take ownership of the technical strategy for qualified sales opportunities, guiding them from discovery through design and validation in collaboration with sales, product, engineering, and services teams. Translate intricate government requirements and regulatory constraints into clear, actionable architectures that balance innovation with practical feasibility. Ensure solutions not only meet but exceed customer expectations, mitigate risks, and align with Granicus’s mission.

This role involves providing helpdesk support to the Army at the Pentagon, offering end-user services for VIPs and staff to ensure secure and continuous operations. The candidate will manage and support IT hardware and software assets, acting as a liaison between end users and helpdesks. Responsibilities include addressing software and hardware problems, installing new hardware, and logging all requests into the Army Enterprise Service Management Platform using ServiceNow.