Respond to customers' requests for IT technical services, answering questions on the function and use of products within a call center environment. This is a call center, IT help desk position. To be considered, you must have strong technical knowledge of PCs along with critical thinking and troubleshooting skills.
Job listings
In this role, you will develop and execute strategic business plans for IT Solutions to drive revenue growth, customer retention, and service innovation. You will lead the ITS Deployment and Support Teams to ensure timely, high-quality software installations and go-lives, while delivering exceptional customer service. You will drive team performance through proactive management of KPIs, regularly reviewing results to identify performance gaps.
Support the technology strategy lifecycles efforts for technology communications management activities by partnering on select enterprise reaching programs to act as the Communications practitioner. Apply Communications and Change frameworks to develop individual, project, or program plans, copy refinement, and distribution for enterprise technology communications. In this role, the candidate will develop, executive, and reinforce communication workshops to expand standard communication methodology that supports technology adoption across the Technology organization.
Partner with other SAP functional teams to provide highest quality SAP solutions to business stakeholders, making sure all of them support their business process and extend existing strong SAP global template. Contribute to optimization of supply chain operations and enhancing business performance. Work with external support to ensure smooth operations.
Responsible for clinical and/or business IT Epic applications and systems, from identification and implementation through optimization, maintenance, revision, and retirement, adhering to accepted standards for application development and support. Develops high functioning teams of skilled professionals to support IT Epic applications, including user involvement in development, testing, training and feedback. Participates in developing a governance process that is inclusive and responsive.
Serve in a demanding customer facing role that includes Service Desk phone support as well as providing onsite deskside support as needed. Display impeccable customer service skills and customer focus as this individual will represent WorldStrides Global IT. Serve on a shared weekly On-Call team rotation and may have to travel to other regional office locations as needed.
We are seeking experienced ERP consultants to provide expert guidance and support to our clients. The ideal candidates will have a strong background in ERP systems, excellent problem-solving skills, and the ability to work independently or as part of a team. This role offers flexibility with options for remote, onsite, and hybrid work arrangements.
The System Support Specialist is a critical part of our Healthcare IT team, with the expertise to support radiology systems and applications. The ideal candidate will have experience working with Picture Archiving and Communication Systems (PACS), Radiology Information Systems (RIS), and Electronic Health Records (EHR). This role involves troubleshooting, system maintenance, and collaborating with radiologists, IT teams, and clinical staff to ensure seamless system functionality.
Partner closely with the CEO and executive team to define and execute our technology strategy, scale our R&D organization, and evolve our platform for the next phase of growth. Bring a strong engineering foundation and a pragmatic mindset, combined with a deep appreciation for customer impact, product thinking, and business alignment. Key focus will be leading the adoption of AI, both in how we enhance our product with intelligent features.
Functional expert for Master Data Management (MDM) packaged software. Lead and coordinate software implementation projects while following best-practice processes. Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of Stibo STEP MDM. Manage and troubleshoot data loads, integrations, workflows, and batch processes within Stibo STEP MDM.