Remote Mechanical engineering Jobs · Technical Support

• Responsible for the installation, support, troubleshooting, repair, and maintenance of all Intuitive products.
• Ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations.
• Provide technical expertise, resolving issues, and delivering outstanding support to valued customers.

Provide technical support across various systems, focusing on diagnostics and root cause analysis. Resolve technical inquiries from Customer Dealers and internal teams. Guide dealers through repair processes and ensure accurate case documentation.

Support the operation, maintenance, and continuous improvement of Colorbiotics equipment in the field. This hands-on role ensures machines are reliable, safe, and functioning at optimal performance levels. You'll serve as both a technical expert and a customer-facing representative, with responsibilities ranging from installation and troubleshooting to providing valuable feedback for product development.

Provide on-site support and maintenance for advanced water purification systems. Troubleshoot, install, and maintain high-performance equipment in diverse environments while ensuring exceptional customer satisfaction. Work closely with clients to train, guide, and optimize system performance, while identifying proactive service opportunities that enhance operational efficiency. The role involves extensive travel and requires strong technical expertise, problem-solving skills.