Remote Operations management Jobs · Healthcare Operations

As our business expands across multiple markets, this role becomes the central operator and architect of the systems, workflows, and infrastructure that enable us to deliver high-quality, reliable, repeatable clinical care to families at scale. You will drive the implementation and continuous improvement of our care model; design and refine operational workflows and measurement systems. You will work hand-in-hand with Clinical Quality & Innovation, Product and Technology, and Nest Markets to identify operational pain points, co-design requirements, test and launch new workflows and tooling, and ensure adoption through training and change management.

This role is responsible for ensuring that every patient who interacts with Color receives high-quality, compassionate care and support, while continuously improving patient experience, team scalability, and operational efficiency. You will help shape the team culture, hire/coach/develop team members, and collaborate cross-functionally to enhance our patient experience and service model. You’ll bring expertise in leading, building and scaling healthcare service operations to Color’s fast-growing environment.

The Regional Director, Ambulatory Practice Operations, is a dynamic regional leader responsible for advancing the operational performance and strategic alignment of multiple Shriners Children’s ambulatory practices. This position provides oversight of practice efficiency, access, quality metrics, and financial stewardship across sites. The Regional Director serves as a collaborative partner to site physician chiefs, practice managers, and enterprise leaders, ensuring operational consistency and excellence.

As Clinical Support Manager, you will lead and develop a team of Clinical Support Specialists and Clinical Nurses who are critical to ensuring our clinicians and patients experience seamless care delivery. You're responsible for building high-performing teams, establishing accountability through data-driven performance management, managing clinical escalations, and continuously refining our clinical support workflows to scale efficiently.

The Director of Process Excellence manages the successful execution and operational readiness of all KnippeRx client programs, responsible for complex new program implementations, ensuring alignment across pharmacy operations, patient support services, technology teams and client services. The Director manages the team comprised of project managers and process analysts, who manages all new client service line implementations, technology enhancements, program closeouts and product removals.