Remote Operations management Jobs · Jira

• Act as the primary gatekeeper and incident manager for all open escalations during US hours.
• Proactively coordinate with internal teams to unblock stalled escalations.
• Partner with the Support Operations Manager to translate monthly governance reports into actionable tasks for our accounts.

Aera Technology is a Decision Intelligence company that delivers innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Established in 2017 and headquartered in Mountain View, California, they're a series D start-up.

• Facilitate the withdrawal process through its life cycle.
• Coordinate the processing of withdrawals across cross-functional teams.
• Compile reports on status of withdrawals to communicate out to relevant stakeholders.

Aledade is a public benefit corporation that empowers independent primary care practices. They are the largest network of independent primary care in the country, helping practices deliver better care and thrive in value-based care, with a collaborative, inclusive, and remote-first culture.