Investigating customer-reported issues and reproducing bugs.
Testing newly released product changes and validating bug fixes.
Writing and improving knowledge base articles and customer help documentation.
They are a fast-moving software company operating and improving SaaS products used by real customers worldwide. They value product quality, operational excellence, customer experience, and speed of execution, and offer an entrepreneurial environment where people are trusted to think independently and solve problems.
Drive Quality Strategy: Partner with stakeholders to translate business goals into clear testing strategies.
Lead Test Planning & Execution: Design and execute comprehensive test plans for critical features.
Advocate for Quality: Serve as the quality voice in planning, identifying risks early.
InfoTrust is a global, privately-owned products and solutions-led company dedicated to unlocking the power of data to drive marketing performance and business growth. Our culture is built on passion, ownership, diversity, trust, respect, and continuous growth.
Monitoring and improving quality assurance process
Detailed testing feedback preparation to help the team to improve AI models
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands and is backed by WndrCo, Y Combinator, and Index Ventures, helping enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.