Help families make proactive decisions about funeral and cremation arrangements, locking in today’s pricing, documenting their wishes, and easing future stress for loved ones in this remote, consumer-facing / B2C sales role. You’ll manage a pipeline of current and past inbound leads and play a critical role in helping families plan ahead.

Make 100+ calls/touches per day to pre-qualified leads. Lead potential clients through the sales process, presenting service offerings and submitting contracts. Close high-ticket deals ranging from $1,000 to $15,000. Use CRM systems (n-house custom CRM) to manage customer information and follow up on leads.

The Inside Sales Specialist is responsible for converting existing B2C leads into closed sales, qualifying new business leads for sales readiness, and prospecting for new B2C leads. This position entails large volumes of outbound calling by phone and prospecting by email in order to achieve revenue and sales goals. An ISS is knowledgeable about all product/pricing configurations and has a pleasant and strong phone presence.