Remote Software engineering Jobs · Amazon Connect

Job listings

  • Design and implement IVR/VRU solutions using Amazon Connect contact flows and AWS services.
  • Develop and maintain voice call workflows, routing, and integration with APIs.
  • Troubleshoot and optimize voice applications with CI/CD and infrastructure as code.

Vtekis provides recruitment and staffing services to many industries. They are a hiring partner that understands hiring strategies and talent availability.

$165,000–$185,000/yr

  • Lead the architecture and technical delivery of Amazon Connect and AI agent solutions for customers.
  • Build AI-native conversational experiences using Amazon Bedrock and Claude, with production-scale prompt engineering.
  • Drive end-to-end delivery, including infrastructure, CI/CD, and mentoring a team of engineers.

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As a fully remote global company with employees in Canada, the US, and Latin America, they foster a culture of technological curiosity and put people first.

  • Lead the migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect, designing scalable and secure solutions.
  • Implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services, integrating with CRM platforms.
  • Develop and maintain custom widgets and portals, leveraging AWS SDKs and APIs for enhanced agent and customer experiences.

Miratech is a global IT services and consulting company that helps visionaries change the world by bringing together enterprise and start-up innovation. The company retains nearly 1000 full-time professionals across 5 continents and 25 countries, with an annual growth rate exceeding 25% and a culture of Relentless Performance.