Architect scalable contact-center solutions using Amazon Connect.
Implement GenAI and LLM-based solutions using Bedrock, Lex, SageMaker.
Integrate with CRMs and enterprise systems through secure APIs and event-driven flows.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises.
Support and enhance Amazon Connect + Salesforce integration, focusing on SCV and SCC. Diagnose and resolve ongoing issues with Salesforce and Connect adapters. Collaborate with AWS and Salesforce support teams to pull logs, analyze failures, and implement fixes.
JBS only hires individuals authorized for employment in the United States on a W2 basis.
We are seeking an experienced AWS Architect for designing and optimizing digital contact center solutions by using Amazon Connect and modern GenAI technologies. The ideal candidate will be responsible for lead architecture initiatives and integrating enterprise systems. The role involves delivering intelligent customer and agent experiences through automation, LLMs, and real-time data workflows.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation to support digital transformation for some of the world’s largest enterprises.