Remote Strategy Jobs · SaaS

• Responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process.
• This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify’s machine-learning forecasting.
• This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.

Magnify.io is an AI-powered post-sales customer-success orchestration platform helping software companies turn customer success into a true growth engine. They unify data across CRMs, product analytics, and support systems, then surface intelligent insights and automation.

• Build relationships with Motive customers.
• Reactivate, recover, and retain customers through positive relationship building.
• Handle customer concerns and educate customers on the value of products.

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.

Assist the bidding team with proposal pre-work, including gathering feasibility, pricing, and other required data. Support documentation, system updates, and internal coordination. The role requires compliance with ISO 20252:2019 and ISO 27001 standards.

m360 Research is a full-service market research agency specializing in the healthcare space, with proprietary panels including over 1 million physicians.