As a Presales Engineer, the mission is to provide strategic technical advisory to prospects, customers, and Rossumers, instrumental in securing sales wins. The role involves taking ownership of the customer’s technical journey through the sales cycle, analyzing customer needs, running discovery sessions and demonstrations, and implementing end-to-end proofs of concept. This role bridges the gap between the GTM organization and the technical teams and requires influencing product development by providing strategic feedback.
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Analyze customers’ manufacturing processes and design solutions based on their needs. Perform sales demonstrations and recommend product configurations. Provide strategic technical advice and ongoing client support during implementation. Collaborate with the sales department and facilitate professional training classes.
As a Lead Solutions Consultant, serve as a strategic partner to the sales organization, owning the technical aspects of sales, lead discovery, solution design, and value-driven demos. Help customers evaluate Wrike effectively, champion innovative solutions, and mentor team members, contributing to our product roadmap by representing the voice of the customer.