- Define and oversee onboarding, adoption, retention, and renewal processes
- Oversee global customer support teams and workflows
- Manage and develop customer success and support team leads across regions
2 open remote positions
SoundMachine is a global music and technology company delivering licensed background music solutions to businesses worldwide. They have offices in Los Angeles and Madrid, and customers in more than 100 countries, SoundMachine supports thousands of locations across retail, hospitality, fitness, and commercial environments.