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Role Overview:
- Handle inbound calls from utility customers to support energy efficiency programs.
- Provide services such as scheduling, enrollment, education, tech support, and status updates.
- Work with multiple utilities and platforms, adapting to different scripts and interaction types.
Qualifications:
- High School Diploma or GED required; 6+ months customer-facing experience needed.
- Ability to type 35+ WPM and thrive in a metrics-driven environment.
- Comfort with a committed schedule, set breaks, and remote work setup.
Compensation & Benefits:
- $17/hour plus $65/month internet stipend.
- Medical, dental, vision insurance, 401(k) with match, paid time off, and parental leave.
- Employee recognition program and access to on-demand training courses.
CLEAResult
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. As the largest provider of energy solutions in North America with offices in over 60 cities, they foster a people-first culture built on trust and transparency.