Handle inbound and outbound customer support via phone, email, and chat for energy efficiency programs.
Assist applicants and program participants with rebate status, scheduling, submittal procedures, and program guidelines.
Complete administrative duties and professional outreach while maintaining high customer satisfaction.
AdNet/AccountNet, Inc. is a management consulting firm that provides high-quality staffing and executive search services. Founded in 1990, it is an 8(a), WOSB, and WBE-owned company that emphasizes unconditional acceptance and belonging in its culture.
Act as key point of contact for tenants, landlords, and service providers, managing communications and scheduling health and safety inspections.
Make outbound and handle inbound calls to coordinate appointments, answer inquiries, and follow up on missed visits.
Maintain accurate records, use online booking tools, and support peak periods from August to March.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a remote-first company with an international team, focusing on providing fair and efficient recruitment processes.
Handle and respond to customer inquiries with professionalism and active listening.
Resolve issues on the first call by being proactive and calmly de-escalating concerns.
Track call information for auditing and report feedback while escalating when necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.
Serve as primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Utilize web-based tools to efficiently resolve inquiries and ensure a seamless, positive customer experience.
De-escalate issues, escalate when necessary, and track call information for auditing and reporting purposes.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, they prioritize inclusion, diversity, and career growth.
Place outbound calls to Medicare eligible customers from qualified leads.
Ask required scripted questions and use rebuttals to overcome caller objections.
Meet transfer targets and appropriately disposition each call.
TP is a global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive, diverse culture with limitless career growth.
Manage a high volume of inbound calls and guide prospective customers through the loan application process.
Follow up with customers to encourage application completion and maintain accurate account records.
Deliver exceptional customer service with clear, professional, and empathetic communication.
Enova International is a financial technology company providing online financial services through AI and machine learning to create accessible credit for non-prime consumers and businesses. It is a values-driven organization focused on inclusion, culture, and employee development.
Assist renter customers with placing utility orders and explaining their options via phone, text, and email.
Make outgoing calls to follow up with renters and utility providers to ensure order completion.
Provide additional client support as needed to support the growing team.
Utility Profit partners with property managers to boost their earnings through a unique 'found revenue' service that enhances the tenant move-in experience. With a distributed team of over 40 employees, the company fosters a supportive and innovative culture.
Handle inbound and outbound customer calls, emails, and web chat inquiries with professionalism.
Resolve routine customer issues, document interactions, and maintain accurate account records.
Follow established service procedures to meet SLAs and quality standards in a fast-paced contact center.
This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.
Make 8-15 outbound calls per hour to eligible patients using warm leads and cold outreach.
Educate patients on the benefits of RPM and CCM programs and enroll interested patients with verbal consent.
Maintain accurate records, meet productivity goals, and support text/email campaigns as needed.
1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care solutions. The company partners with physician practices and health systems to deliver impactful remote care to patients and is building a growing, empathetic team.
Assist customers with natural gas bills, payments, and account information.
Research and resolve account issues while clearly explaining billing details and payment options.
Maintain accurate customer records and provide professional, empathetic support on every interaction.
Five Star Solutions provides customer service support for utility companies, helping customers manage their natural gas accounts. The company values diversity and is committed to building a professional, inclusive workforce while delivering high-quality service to clients.
Making energy easy—cutting through jargon and helping customers understand bills, meters, and tariffs.
Solving problems end-to-end, from billing queries to meter issues and energy conundrums.
Delivering real service with no scripts, treating every customer with care and going the extra mile.
Octopus Energy is an energy company on a mission to make energy better for customers and the planet. They have a fast-paced, ego-free culture filled with curious, driven people who love a challenge.
Provides customer service support for inbound inquiries from consumers and healthcare professionals via phone, email, and other channels.
Accurately collects information and enters data into program databases while adhering to approved materials and quality standards.
Identifies and processes potential adverse events and technical complaints in compliance with client guidelines and privacy procedures.
Amplity is a full-service go-to partner for biopharma companies, delivering flexible and specialized medical and commercial services. With over 40 years of experience and a people-driven, tech-enabled culture, they help clients launch products and operate smoothly across all business sizes and specialties.
Respond promptly and accurately to customer service requests with empathy and professionalism.
Handle primarily inbound calls and occasionally make outbound calls to resolve inquiries and provide updates.
Maintain accurate customer records, process service requests, and support billing and route scheduling operations.
The company is an environmental services organization that provides waste management and related services. The culture emphasizes customer satisfaction and operational efficiency, with a collaborative and service-oriented team environment.
Serve as the first point of contact for members, clients, or customers, handling inbound and outbound calls, text messages, and emails.
Manage case work, document interactions accurately, and ensure a positive customer experience.
Resolve routine issues at first contact and escalate complex issues to the appropriate team when necessary.
Five Star Solutions provides customer service and support solutions. They value diversity and are committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to their customers.
Answer participant services phone calls and emails related to retirement plan withdrawal and loan transactions.
Work with participants and clients to initiate requests through recordkeeper sites and answer questions on pending requests.
Pursue NIPA Distribution Administrator and Loan Administrator Certificates with paid training provided.
Nova 401(k) Associates provides retirement plan administration and customer support services for plan participants and clients. We are a committed team that values clear communication and professional development.
Handle inbound and outbound calls to address claimant inquiries and provide detailed information on disability and leave claims.
Accurately document claimant details and resolve routine administrative and technical issues to support claims examiners.
Maintain confidentiality and compassion while managing high volumes of calls in a fast-paced, team-oriented environment.
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through a combination of insurance and third-party administration. As a member of the global Tokio Marine Group, they employ thousands across America and foster a culture of collaboration, compassion, empowerment, integrity, and fun.
Coordinate field service requests from scheduling through completion, managing work orders and technician assignments.
Communicate with customers, technicians, and internal teams to ensure timely service delivery and resolve issues proactively.
Maintain accurate documentation and independently manage workloads in a fast-paced, 24/7 remote environment.
This company provides global technology services and manages field service operations for customers. It fosters an inclusive, supportive, and people-first culture with a diverse, collaborative remote team.
Conducts administrative and scripted clinical intake calls, providing quality customer service to providers and staff.
Collects confidential information with highest standards, maintains documentation, and supports clinical review processes.
Adheres to HIPAA, state, and federal regulations, participates in quality initiatives, and meets key performance indicators.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With global headquarters across four continents, operations in 13 countries, and more than 66,000 employees, the company combines scale, expertise, and execution to deliver sustainable outcomes.
Respond to customer inquiries by phone and email in a professional and timely manner.
Assist with general questions about products, services, and technology solutions, and coordinate quote requests.
Maintain accurate records of communications and collaborate with internal departments to resolve customer concerns.
EconRam Systems provides enterprise IT hardware and technology solutions to businesses and public-sector organizations, including servers, storage, networking, and workstations. They are a small to mid-sized company seeking a dependable team member with a professional and collaborative culture.
Provides exceptional customer service and engagement via telephone.
Identifies customer needs and assists them with healthcare related issues through outreach programs.
Researches, identifies, and solves problems while verifying eligibility and placing call backs as required.
Carenet Health is a healthcare services company that provides customer engagement and support solutions for health plans and members. The company fosters a collaborative, innovative culture focused on empowering team growth through trust, opportunity, and accountability.