Answer incoming calls and emails, explain services and pricing, and respond to customer questions.
Communicate arrival windows, review technician reports, and upload service reports to Jobber.
Follow up on unpaid invoices and quotes, coordinate return visits, and help technicians locate properties.
My Hero VA provides virtual assistant staffing solutions, connecting businesses with remote support staff. They are currently hiring a bilingual Customer Service & Administrative Assistant to support a Florida pool leak detection and repair company.
Manage inbound customer calls and book service appointments.
Coordinate technician dispatch based on availability and location.
Maintain accurate records and escalate complex issues as needed.
Jobgether is an AI-powered job matching platform connecting candidates with hiring companies. It fosters a collaborative remote work culture with support and training for virtual assistants.
Assist renter customers with placing utility orders and explaining their options via phone, text, and email.
Make outgoing calls to follow up with renters and utility providers to ensure order completion.
Provide additional client support as needed to support the growing team.
Utility Profit partners with property managers to boost their earnings through a unique 'found revenue' service that enhances the tenant move-in experience. With a distributed team of over 40 employees, the company fosters a supportive and innovative culture.
Provide administrative support to Customer Success and Sales Operations teams in a healthcare technology company.
Manage scheduling, reports, CRM records, and internal follow-ups.
Work remotely with a set schedule of 40 hours per week, Monday-Friday.
20four7VA is a virtual assistant staffing company that connects independent contractors with clients across developed markets. They provide ongoing support, training, and a vibrant community for their contractors.
Handle inbound and outbound customer calls, emails, and web chat inquiries with professionalism.
Resolve routine customer issues, document interactions, and maintain accurate account records.
Follow established service procedures to meet SLAs and quality standards in a fast-paced contact center.
This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.
Manage inbound calls for diverse businesses, becoming the trusted voice of each client with empathy and professionalism.
Take accurate messages, book appointments, and transfer calls efficiently using user-friendly tools.
Build strong client relationships and collaborate with the team to continuously improve service quality.
Veta Virtual is a fast-growing call center providing phone-based customer service for a diverse range of businesses. The company fosters a friendly, supportive culture with team events and opportunities for professional growth.
Schedule and coordinate daily activities of healthcare workers.
Screen and hire caregivers, and provide HR support.
Answer phone calls and prepare daily and weekly staffing reports.
Cloverleaf Care is a rapidly expanding healthcare services company in the US. They have a positive workplace culture that values employee input and focuses on client care.
Coordinate field service requests from scheduling through completion, managing work orders and technician assignments.
Communicate with customers, technicians, and internal teams to ensure timely service delivery and resolve issues proactively.
Maintain accurate documentation and independently manage workloads in a fast-paced, 24/7 remote environment.
This company provides global technology services and manages field service operations for customers. It fosters an inclusive, supportive, and people-first culture with a diverse, collaborative remote team.
Handle inbound calls from potential new clients, screening and qualifying cases using structured tools.
Schedule legal strategy sessions and follow up with prospective clients through the intake process.
Perform clerical tasks including paperwork, spreadsheet management, and email follow-ups.
Wing is on a mission to redefine the future of work for companies worldwide. We are a growing company with a supportive culture that values inclusivity and upskilling.
Serve as the first point of contact for members, clients, or customers, handling inbound and outbound calls, text messages, and emails.
Manage case work, document interactions accurately, and ensure a positive customer experience.
Resolve routine issues at first contact and escalate complex issues to the appropriate team when necessary.
Five Star Solutions provides customer service and support solutions. They value diversity and are committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to their customers.
Handle inbound calls to assist utility customers with energy efficiency programs, including scheduling, enrollment, and tech support.
Navigate multiple platforms and scripts to provide tailored customer service across various utility programs.
Maintain performance metrics and a 'how can I help you?' attitude in a remote, fast-paced environment.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. As the largest provider of energy solutions in North America with offices in over 60 cities, they foster a people-first culture built on trust and transparency.
Manage incoming phone calls, emails, and calendars to support daily operations for a U.S.-based client.
Schedule appointments, coordinate meetings, and maintain accurate job files and records.
Provide professional administrative support, including document management and customer service.
SnappyCX is a remote staffing and outsourcing company that provides virtual assistants and coordinators to U.S.-based businesses. It fosters a fully remote work culture focused on reliable administrative support and professional client communication.
Provide client services and support for billing, accounts, schedules, and contracts.
Manage administrative operations including calendars, inboxes, user accounts, and technology support.
Track payments, renewals, and operational issues while maintaining accurate records and reporting.
The hiring partner is a company seeking an Operations & Client Services Coordinator for remote support. The culture values reliability, discretion, and independent problem-solving.
Handle and respond to customer inquiries with professionalism and active listening.
Resolve issues on the first call by being proactive and calmly de-escalating concerns.
Track call information for auditing and report feedback while escalating when necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.
Act as a customer-facing liaison, handling phone and email inquiries with professionalism.
Keep systems updated with detailed notes to guide future client interactions.
Collaborate with Senior Account Managers on problem-solving and conflict resolution.
OPENLANE is a technology company building a digital marketplace for used vehicles, providing data-driven insights to make wholesale easy. It has about 5,000 employees and a culture of curiosity, collaboration, and entrepreneurial spirit.
Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.
Respond to client inquiries and provide timely, professional support
Coordinate scheduling, reservations, and service requests while maintaining accurate records
Track open requests and collaborate with internal teams to ensure a smooth client experience
Aisles & Abroad is a travel and hospitality company focused on delivering personalized client experiences through careful coordination and service. They foster a supportive, collaborative remote culture with opportunities for growth based on performance.
Answer inbound calls from members, physicians' offices, and healthcare partners regarding prescription medication benefits and coverage.
Verify member eligibility, determine medication coverage, and assist callers with understanding prior authorization requirements.
Accurately document interactions, update records, and deliver professional customer service while meeting quality and performance expectations.
Sagility combines healthcare domain expertise with technology and transformation-driven BPM services to optimize member and patient experiences. With over 25,000 employees across 5 countries, the company offers a collaborative culture focused on making healthcare simpler and more personal.
Answer incoming calls and assist homeowners with scheduling questions and routine inquiries.
Coordinate inspections and appointments using the company calendar and CRM.
Update CRM records, track follow-ups, and provide professional administrative support.
20four7VA is a virtual assistant company that connects offshore independent contractors with clients worldwide. It provides support, training, and a vibrant contractor community to help deliver high-quality services.