Customer Success Manager (Higher Education)

D2L

Remote regions

US

Salary range

$80,000–$97,750/yr

Benefits

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Role Impact:

  • Manage strategic D2L customers and develop trusted relationships with Higher Education institutions.
  • Drive product adoption, customer satisfaction, and retention by setting goals and measuring outcomes.

What You'll Bring:

  • 3+ years in Customer Success, Account Management, or related roles.
  • Ability to engage senior and C-suite executives and collaborate cross-functionally.
  • Strong communication and analytical skills; edtech experience is a plus.

Why D2L:

  • Flexible work arrangements and meaningful work transforming education.
  • Learning and growth opportunities with tuition reimbursement and wellness support.
  • A fair, inclusive environment committed to diversity and employee wellbeing.

D2L

D2L is a cloud company modernizing education with a next-generation learning platform, Brightspace. With 25 years of dedication to transforming learning, D2L emphasizes flexible work, wellbeing, and an inclusive culture.

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