Manager, Retention

Evolve

Remote regions

US

Salary range

$113,000–$147,000/yr

Benefits

18w maternity 10w paternity

Similar Jobs

See all

Why this role:

  • Drive continuous improvement across retention strategy.
  • Oversee a high-performing group focused on engaging at-risk owners.
  • Reduce churn and strengthen long-term owner relationships.

What you’ll do:

  • Lead and develop the Retention team.
  • Refine processes, products, and programs that improve owner experience and reduce churn.
  • Analyze owner feedback and departure trends to surface actionable insights.

What makes you a great fit:

  • Strong communicator, strategic thinker, and problem solver.
  • Demonstrated ability to foster a positive, inclusive, and high-performance team environment.
  • Eager to learn and committed to ongoing personal development.

Evolve

Evolve is on a mission to make vacation rental easy for everyone. Their high-performing, customer-obsessed team runs on curiosity, communication, and accountability, working together to create exceptional experiences for their owners and guests.

Apply for This Position