Moveworks was founded in 2004 with the vision to transform how we work. Today, we are a global market leader brining innovative AI-enhanced technology with over 8,100 customers, empowering organizations to find smarter, faster and better ways to work.
Bring best-in-class lifecycle and subscription strategies to our customers
Help turn Stay AI into a true retention growth partner, not just a platform
Stay AI helps high-growth ecommerce brands build, scale, and optimize subscription programs. They work with leading Shopify brands to drive subscriber growth, retention, and revenue through smarter lifecycle strategies. They are dedicated to their work, but equally committed to celebrating their achievements.
Define the vision, structure, and standards for the Account Management function.
Lead and develop a high-performing team of Account Managers.
Oversee customer health across the full Account Management portfolio.
Victorious redefines the role SEO plays in building a thriving business. Their core belief informs everything we do, and they have a people-first ethos permeates every aspect of our company.
Drive Gross Retention Rate (GRR) and churn mitigation by managing the overall Portfolio Health for the team's entire book of business.
Design and implement scalable programs and processes to improve retention, expansion, and customer engagement
Build and coach commercial expertise across the team, including value-based selling, negotiation, navigating legal/procurement hurdles, and using data in customer interactions
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.
North AmericaEuropeAustralia
Unlimited PTO
12w maternity
Lead, coach, and hold a team of Customer Success Managers accountable to performance expectations
Drive customer retention by monitoring churn signals and implementing proactive engagement strategies
Execute expansion strategies in partnership with go-to-market teams to contribute to NRR targets
Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.
Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.
Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.
Lead and Develop a High-Performing Enterprise Team.
Carry a Strategic Book of Business.
Own Enterprise Methodology Execution.
Eve is redefining legal technology for plaintiff law firms. They help firms handle more cases, recover more for clients, and grow with AI across every stage of a case. Eve is trusted by over 1000+ law firms and backed by top investors, including Spark Capital and Andreessen Horowitz.
Responsible for leading, coaching, and developing a team of Account Managers.
Drive retention and growth across the book of business by proactively managing risk.
Identify and implement process improvements that enhance service delivery.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. They have combined technology with human expertise to help individuals and organizations thrive and 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.
Own gross and net retention across the AM organization.
Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
Coach managers on performance management, forecasting discipline, and strategic account thinking.
Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Backed by top investors, they've raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Redefine the first 90 days of the customer journey.
Slash Time-to-Value and boost team morale.
Build a department that serves as the bedrock for long-term customer retention.
Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a highly profitable shop into one platform. They have launched a complete Customer Relationship Management (CRM) marketing suite and acquired AutoOps in August 2024.
Lead a high-performing sales team to surpass revenue targets and maximize market share.
Coach AEs to lead with 'Business Outcomes' to maintain high-velocity deal momentum.
Build and maintain a 'Hunter' culture by recruiting and onboarding AEs who demonstrate high grit.
Bloomerang provides a giving platform and support to nonprofits helping them to raise more, recruit more, and retain more. They foster a mission-driven culture built on core values and are home to some of the most innovative and skilled individuals in the workforce today.
Deliver Results: Ensure team members achieve their sales goals and operate as a General Manager, being responsible and accountable for your team and book of business.
Develop High-Performance Team: Oversee talent management and succession planning, ensuring the success of new hires and establishing a coaching and feedback culture.
Delight Customers: Drive executive engagement, create clear strategy to guide repeatable success, and champion the "voice of the client".
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries and their corporate headquarters are in Dublin, Ireland. They invest in people and new advanced technologies to unlock the power of data.
Lead a designated book of business aligned to HealthJoy’s most strategic broker partners.
Be a key driver of HealthJoy’s revenue goals through proactive account management, strategic expansion, and world-class retention efforts.
Build strong, consultative relationships across all levels of a customer organization, from day-to-day champions to C-Suite stakeholders.
HealthJoy guides employees to affordable, high-quality healthcare by consolidating clients’ health and wellness strategies into the HealthJoy Benefits OS, a simple, unified digital experience, leading to healthier employees and a healthier bottom line. With over $100M in fundraising to date, HealthJoy has garnered workplace awards and grown globally to over 300 team members.
Own revenue retention and expansion performance across the client portfolio.
Build, lead, and scale a high performing Account Management organization with trackable KPIs.
Serve as a senior cross-functional leader connecting Sales, Product, Operations, Marketing, and Finance.
MRI-Simmons measures consumer preferences, attitudes, and behaviors, empowering marketers, advertising agencies and media companies. NIQ combined with GfK and has operations in 100+ markets, covering more than 90% of the world's population.
Develop relationships with customers and key stakeholders.
Retain and grow our customer base.
Identify new business opportunities to help expand our footprint within each client account.
AlphaSense is an AI-driven market intelligence platform used by sophisticated companies to improve decision-making. They have over 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
Design and refine the lifecycle for the 1:Many cohort.
Directly manage and provide leadership for high-potential accounts.
Integrate AI tools to manage account health and communications.
RainFocus provides a software platform for in-person, virtual, and hybrid events, serving Fortune 500 companies. They focus on business intelligence to elevate the attendee experience and streamline event operations.
Lead and Develop a High-Performing Team by managing and coaching a team of Account Managers responsible for strategic partner relationships and revenue growth.
Drive Revenue Growth and Strategic Partner Success lead the team in delivering on quarterly and annual revenue goals across their books of business.
Use Data to Drive Decisions and Performance by developing and maintaining a forward-looking view of partner performance, identifying emerging risks and growth opportunities.
Angi connects homeowners with reliable pros who have the skills they need, and connects pros with homeowners who have the jobs they want. They have over 2,800 employees worldwide and are defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit.
Drive customer happiness through showing customer value; own reducing friction on the path to value and answer key questions like “How can our AI Assistant more effectively contribute to customer happiness?”
Deliver against retention metrics including Net Revenue Retention, product engagement, and NPS; break these into metrics your squad can directly influence, and call your shots on what experiments will lead to the desired outcomes.
Embed AI thoughtfully into the product experience so our customers experience a seamless and intelligent helper, faster workflows, and better results without needing to become AI experts themselves.
Constant Contact empowers people everywhere to pursue their dreams by giving them all the help and tools they need to grow online. They are a company of awesome people who take ownership and make an impact by operating with the mindset, integrity, and courage of a small business owner.
Take ownership of a book of business, ensuring that all your clients receive the value they expect from Promenade.
Maintain high retention and build trust and rapport with your book of business.
Work with our customers to identify their needs, then work with our offshore reps to make sure those needs are met
Promenade, formerly BloomNation, empowers local businesses with products and services that allow them to thrive online and offline. Promenade builds vertically-focused software catered to each industry they serve, leveling the playing field between small businesses and large aggregators.
Partner with the VP of CS to develop and execute a Customer Success strategy.
Drive outcomes across retention, renewals, NRR, customer satisfaction, and customer growth.
Build, implement, and continuously improve scalable Customer Success processes.
Radiation Detection Company (RDC) is scaling, and Customer Success is a critical driver of retention, growth, and long-term customer value. They support hospitals, enterprise customers, and other high-value accounts in a regulated, mission-critical environment.