Own gross and net retention across the AM organization.
Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
Coach managers on performance management, forecasting discipline, and strategic account thinking.
Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Backed by top investors, they've raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Lead a portfolio of client accounts, owning relationships from day-to-day execution through long-term strategy
Act as a true client partner, building trust by deeply understanding each client’s business, brand, and internal challenges
Translate client goals into clear creative and strategic direction for internal teams
Snowball is assembling a group of YouTube strategists who've collectively generated over 110 billion views and shaped how YouTube works. They help the world's biggest brands crack the code on YouTube and make content that people actually want to watch at scale.
Own key customer relationships to drive measurable business outcomes and expand footprint.
Lead new customer onboarding and drive product adoption, while monitoring health metrics.
Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.
Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.
Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
Understand each partner's business goals to ensure solutions align with their success.
Maintain a forward-looking view of each partner's health, identifying risks early.
Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.
Lead and Develop a High-Performing Team by managing and coaching a team of Account Managers responsible for strategic partner relationships and revenue growth.
Drive Revenue Growth and Strategic Partner Success lead the team in delivering on quarterly and annual revenue goals across their books of business.
Use Data to Drive Decisions and Performance by developing and maintaining a forward-looking view of partner performance, identifying emerging risks and growth opportunities.
Angi connects homeowners with reliable pros who have the skills they need, and connects pros with homeowners who have the jobs they want. They have over 2,800 employees worldwide and are defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit.
Design and refine the lifecycle for the 1:Many cohort.
Directly manage and provide leadership for high-potential accounts.
Integrate AI tools to manage account health and communications.
RainFocus provides a software platform for in-person, virtual, and hybrid events, serving Fortune 500 companies. They focus on business intelligence to elevate the attendee experience and streamline event operations.
Lead a designated book of business aligned to HealthJoy’s most strategic broker partners.
Be a key driver of HealthJoy’s revenue goals through proactive account management, strategic expansion, and world-class retention efforts.
Build strong, consultative relationships across all levels of a customer organization, from day-to-day champions to C-Suite stakeholders.
HealthJoy guides employees to affordable, high-quality healthcare by consolidating clients’ health and wellness strategies into the HealthJoy Benefits OS, a simple, unified digital experience, leading to healthier employees and a healthier bottom line. With over $100M in fundraising to date, HealthJoy has garnered workplace awards and grown globally to over 300 team members.
Provide oversight of client account management team with a focus on member and client satisfaction.
Maintain regular contact with clients, client representatives, and other internal members of the account team.
Lead, coach and mentor team of Client Success Strategic Partners.
AffirmedRx aims to improve healthcare outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. They are committed to making pharmacy benefits easy to understand and accessible, leading with clinical approaches and utilizing technology.
Manage a portfolio of school and district accounts, ensuring strong communication and a high-quality partner experience.
Drive retention and renewals by identifying risks early and implementing action plans.
Develop scalable Customer Success playbooks, workflows, and reporting frameworks.
Braintrust Tutors partners with schools and districts to deliver high-impact K–8 academic intervention. They focus on exceptional instructional talent and strong operational execution to support student progress in complex, high-stakes school environments.
Deliver exceptional client satisfaction while supporting annual contract renewals.
Ensure all contractual commitments are fulfilled.
Act as primary relationship owner throughout client lifecycle.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.
Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.
Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.
Lead and develop a high-performing CSM team, managing and mentoring Customer Success Managers across strategic Enterprise accounts.
Build scalable CS programs, processes, and playbooks for onboarding, adoption, renewal, expansion, and risk mitigation.
Serve as a senior voice of the customer across Product, Engineering, Design, Marketing, and Support, translating insights into opportunities.
Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. They are a team of 150 with backing from investors like OpenAI and Andreessen Horowitz; they are building a team rich in diverse backgrounds, experiences, and opinions.
Serve as the primary customer contact for business issues for assigned accounts.
Responsible for building strong customer alliances with decision makers in assigned current accounts.
Assist Regional Sales Specialists with the strategic development and closing of new accounts.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery, to help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Deliver Results: Ensure team members achieve their sales goals and operate as a General Manager, being responsible and accountable for your team and book of business.
Develop High-Performance Team: Oversee talent management and succession planning, ensuring the success of new hires and establishing a coaching and feedback culture.
Delight Customers: Drive executive engagement, create clear strategy to guide repeatable success, and champion the "voice of the client".
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries and their corporate headquarters are in Dublin, Ireland. They invest in people and new advanced technologies to unlock the power of data.
Serve as the executive point of contact and trusted advisor to the most strategic accounts, partnering directly with C-suite leaders to align transformation objectives to measurable business outcomes.
Establish executive governance structures (steering committees, QBRs, etc.) that ensure accountability, transparency, and alignment at every stage of the customer lifecycle.
Lead through influence—aligning dotted-line and matrixed teams across Delivery, Support, Success, Product, Sales, and Partners to drive unified outcomes.
ServiceNow is a global market leader providing cloud-based solutions that streamline digital workflows. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent, AI-enhanced platform to improve efficiency.
Own a key account or portfolio of accounts, developing and executing strategic account growth plans.
Build strong stakeholder relationships with technical and non-technical buyers.
Interact with the product and engineering teams to provide customer and sales insights.
digiLab Solutions is a VC-backed AI company specializing in uncertainty quantification and AI, serving industrial and government sectors with technology applied to significant societal challenges. They foster a culture of innovation, trust, and collaboration where employees are valued and offered work-life balance.
Drive growth and deepen relationships with established customers.
Create and execute plans to generate new business opportunities.
Serve as a trusted advisor to key accounts, ensuring customer satisfaction.
Trustonic enables global access to devices and digital finance through secure smartphone locking technology. They partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth. They value diversity and doing the right thing for each other, the community, and the planet.
Own and manage a personal quota for our largest customers.
Directly manage one Senior Account Executive/Sales Manager and one Account Executive.
Develop and execute strategic sales plans that account for both your personal book and team-wide revenue targets.
TextUs aims to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. TextUs fosters a collaborative and data-driven culture where every team member is empowered to make a difference.
Build strong relationships with physicians and Practice Management.
Develop tailored strategies that enhance productivity, increase membership, and improve overall Practice performance.
Act as a trusted advisor to enhance patient engagement, workflow efficiency, and practice outcomes.
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Develop and execute integrated ABM strategies across tiered account segments
Own defined pipeline generation and pipeline influence targets across priority accounts
Collaborate closely with Sales, Marketing, and Customer Success to identify target accounts
Fieldguide helps establish trust for global commerce and capital markets through automating assurance and audit work, specifically within cybersecurity, privacy, and financial audit. They are a remote-first company based in San Francisco, backed by top investors, with an inclusive, driven, humble, and supportive team.