Customer Experience Associate (Singapore)

ISC2

Remote regions

Singapore

Salary range

$27,730–$31,788/yr

Benefits

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Responsibilities:

  • Serve as the front line of support, answering customer questions and ensuring satisfaction.
  • Actively promote services and reduce customer effort to drive loyalty.
  • Process payments, register for seminars, and assist with certification renewals.

Qualifications:

  • Excellent written and verbal communication in English and strong PC skills.
  • Minimum 3 years of customer service experience, preferably in a call center.
  • CRM/database experience (e.g., Salesforce) and willingness to learn AI tools.

Total Rewards:

  • Competitive pay range of SG$37,473 - SG$42,957 per year.
  • Comprehensive benefits package available upon request.
  • Equal opportunity employer committed to diversity and inclusion.

ISC2

ISC2 is a nonprofit member organization for cybersecurity professionals, offering certifications and education. As a global leader, we foster a diverse and inclusive culture committed to excellence and advocacy.

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