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Responsibilities:
- Lead client workshops to elicit and document business requirements.
- Translate needs into user stories and acceptance criteria.
- Conduct gap analysis and ensure alignment with ServiceNow OOTB.
Required Qualifications and Skills:
- U.S. Citizenship and ability to obtain Secret clearance.
- 5+ years BA experience with 3+ on ServiceNow.
- ServiceNow CSA certification required.
Why Join LightFeather?
- Work on mission-critical solutions for federal clients.
- Join a purpose-driven team with meaningful projects.
LightFeather
LightFeather delivers innovative, mission-critical solutions to federal agency clients. The company is an Equal Opportunity Employer with a purpose-driven team and meaningful projects.