Source Job

$110,000–$130,000/yr
US

  • Lead client workshops to elicit and document business requirements for federal agency clients.
  • Translate high-level needs into user stories, acceptance criteria, and functional specifications.
  • Conduct gap analysis and ensure compliance with federal standards like Section 508 and NIST.

ServiceNow Agile/Scrum Business Analysis Jira Process Mapping

20 jobs similar to Senior ServiceNow Business Analyst

Jobs ranked by similarity.

India

  • Analyze and document business requirements for ServiceNow IRM implementations.
  • Collaborate with stakeholders to design scalable solutions and improve operational efficiency.
  • Support testing, UAT, and provide trusted advisory to clients.

The company is a partner specializing in ServiceNow implementations, focusing on Integrated Risk Management (IRM). They foster a collaborative, innovation-focused environment and offer opportunities to work with global teams.

$95,000–$105,000/yr
United States

  • Coordinate with stakeholders to gather requirements and translate business needs into technical specifications.
  • Assist with client demos, working sessions, and workshops while maintaining documentation and knowledge articles.
  • Contribute to projects addressing future concepts, products, and technologies.

AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation, analytics, and software delivery. They prioritize a culture of belonging and are an equal opportunity employer.

$120,000–$140,000/yr
US

  • Design, configure, develop, and implement custom applications and enhancements in ServiceNow.
  • Collaborate with business and technical partners to develop requirements and solutions.
  • Script Business Rules, Client Scripts, and Workflow Activities to optimize platform performance.

LightFeather is a technology company that provides modern web solutions for federal clients. The company culture emphasizes meaningful impact and collaboration with industry experts.

$120,000–$140,000/yr
US

  • Design, configure, develop, and implement baseline and custom applications in ServiceNow.
  • Provide architectural input and maintain platform stability through appropriate design standards.
  • Utilize Agile/Scrum methodology and collaborate with business and technical teams.

LightFeather provides modern web technology solutions for federal clients. They are a dedicated team focused on mission-critical needs, offering variety and fulfillment.

US

  • Lead ServiceNow platform implementation consulting engagements, driving process definition and improvement.
  • Collaborate with engagement managers and technical leads to ensure project success.
  • Serve as a liaison between clients and technical teams, creating documentation and promoting continuous improvement.

Sigital is a ServiceNow Premier Partner helping organizations align their IT services and operations management strategies with business needs. We are a fast-growing professional services company offering a remote, collaborative work environment.

$80,000–$120,000/yr
US

  • Lead the configuration, development, support, and maintenance of ServiceNow/Nuvolo implementations.
  • Analyze business processes and design solutions within the ServiceNow/Nuvolo environment, including forms, workflows, and customizations.
  • Collaborate with product designers and perform hands-on technical development, unit testing, and configuration management using update sets.

NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government for over a decade. We are a mid-sized consulting firm recognized as a Top Work Place in 2019, 2020, and 2022, with a collaborative culture and core values focused on customer and results-oriented delivery.

$120,000–$130,000/yr
US

  • Troubleshoot and resolve issues in ServiceNow instances, performing light scripting and configuration changes.
  • Advise clients on platform best practices and participate in calls to clarify scope and communicate resolution.
  • Maintain accurate records and adhere to development standards while deepening expertise across ServiceNow modules.

Sigital is a ServiceNow partner delivering consulting and managed services. They offer a remote-first culture with a focus on professional development and team collaboration.

US

  • Develop and configure custom ServiceNow solutions within client instances, ensuring alignment with best practices.
  • Conduct code reviews and provide mentorship to junior developers to ensure high-quality delivery.
  • Act as a subject matter expert in assigned modules and contribute to continuous improvement.

Sigital is a ServiceNow Premier Partner that provides consulting and development services to clients. The team is passionate about delivering high-quality ServiceNow solutions and fostering a collaborative culture.

$130,000–$160,000/yr
US

  • Lead project teams to deploy solutions on the ServiceNow platform.
  • Drive collaborative team leading and ensure development efforts are documented and delivered with quality.
  • Design and define customer solutions utilizing the ServiceNow platform.

AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, and analytics to help enterprises deliver on digital transformation. They prioritize a culture of belonging and offer a multi-million-dollar lab, encouraging growth through training and certifications.

US

  • Analyze and document business and system requirements for ICAM system enhancements.
  • Collaborate with federal product owners and technical teams to translate business needs into clear user stories.
  • Provide Tier 1 customer support, monitor channels, and maintain knowledge base content.

Makpar is a comprehensive professional and technical solutions provider for the Federal government, combining expertise in cloud engineering, data management, cybersecurity, and emerging technologies. They emphasize a connected and engaged workforce dedicated to delivering mission success for government clients.

US

  • Work closely with program stakeholders to gather, validate, and document business, functional, and technical requirements.
  • Develop user personas, use cases, workflow diagrams, wireframes, and functional specifications for mobile authentication and integration.
  • Analyze workflows to identify gaps and improvement opportunities, translating operational needs into actionable requirements for technical teams.

Peraton is a next-generation national security company that drives missions of consequence globally, serving as a leading mission capability integrator and transformative IT provider. The company partners with essential government agencies and supports every branch of the U.S. armed forces, employing thousands to solve complex challenges.

US

  • Translate complex business needs into actionable strategies and requirements.
  • Collaborate with clients and development teams in an Agile environment.
  • Support project planning, backlog management, and process mapping.

VetsEZ is a company that supports federal government healthcare modernization projects. They foster a collaborative Agile culture and offer 100% remote work opportunities.

US

  • Develop and configure ServiceNow applications and features according to defined requirements.
  • Participate in client calls to gather technical requirements and clarify scope.
  • Perform scripting, form design, workflow creation, and data imports as needed.

Sigital is a ServiceNow specialist partner providing consulting and development services. They are a growing company with a passionate team focused on ServiceNow solutions.

Global

  • Lead and support requirement gathering, scoping, and documentation for Salesforce Service Cloud projects.
  • Coordinate project activities across internal teams and business units, ensuring clear task ownership and timely follow-up.
  • Triage, analyze, and prioritize incoming Jira tickets in partnership with the Manager.

Granicus provides cloud-based digital solutions for government communications and digital services, helping agencies improve citizen engagement. With over 25 years of experience, they serve 5,500+ government agencies and have a remote-first culture with a globally distributed team.

US

  • Provide technical expertise and in-depth analysis of highly specialized applications and complex operational environments.
  • Deliver high-level functional systems analysis, systems design, integration support, and documentation guidance.
  • Advise on the design and deployment of systems solutions to meet mission and business requirements.

TekSynap is a high-tech company providing information management solutions for Federal Government customers. It is a fast-growing company with a culture focused on technology and comprehensive planning.

$3,000–$4,000/mo
Poland

  • Participate in ServiceNow implementation, enhancement, and optimization projects for clients.
  • Analyze business requirements and design scalable ServiceNow solutions, primarily within the ITSM module.
  • Develop workflows, integrations, catalog items, and custom components, while troubleshooting issues and maintaining documentation.

Sopra Steria is a major European tech consulting and digital services company with over 55,000 employees in nearly 30 countries. Its Polish branch, operating since 2007, hosts around 1,000 specialists as a Global Delivery Center focused on cloud, software development, and platform integrations.

South Africa

  • Operate at the intersection of compliance, technology, and financial innovation, transforming complex regulatory requirements into scalable solutions.
  • Work closely with business stakeholders, developers, and testing teams to shape processes that improve risk detection and operational effectiveness.
  • Contribute to critical compliance capabilities including sanctions screening, identity verification, and regulatory monitoring in an Agile environment.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use automated systems to review applications and share shortlists with employers, focusing on fair and efficient recruitment.

US Unlimited PTO

  • Manage ServiceNow platform operations, support, and enhancements for business optimization and workflow automation.
  • Collaborate with executive stakeholders to define platform strategy, roadmap, and prioritization.
  • Lead a team of developers, enforce governance, and ensure security compliance.

NWN is an AI-powered technology solutions provider for North American organizations. The company has over 1,000 employees and is committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score.

US

  • Design and develop responsive pages using ServiceNow UI Builder for CSM and Employee Center.
  • Configure and customize workspaces, data resources, and event handlers to optimize user experience.
  • Support ServiceNow migration initiatives including data migration, update sets, and environment upgrades.

ServiceNow is a cloud-based platform that delivers digital workflows for enterprise operations. The company has a strong culture focused on agile delivery and certifications, with a team that values collaboration and technical expertise.

Germany

  • Lead architecture and strategic advisory for clients, translating business strategies into scalable ServiceNow solutions.
  • Guide international companies in digital transformation of IT and enterprise service processes.
  • Act as trusted advisor to C-level stakeholders and central point of contact.

Devoteam is a European consulting firm specializing in ServiceNow-based digital transformations. They have over 500 tech experts and 200 certified consultants, fostering an agile and collaborative culture.