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$95,000–$105,000/yr
United States

  • Coordinate with stakeholders to gather requirements and translate business needs into technical specifications.
  • Assist with client demos, working sessions, and workshops while maintaining documentation and knowledge articles.
  • Contribute to projects addressing future concepts, products, and technologies.

ServiceNow System Administration Presentation Communication

20 jobs similar to ServiceNow Business Analyst

Jobs ranked by similarity.

$130,000–$160,000/yr
US

  • Lead project teams to deploy solutions on the ServiceNow platform.
  • Drive collaborative team leading and ensure development efforts are documented and delivered with quality.
  • Design and define customer solutions utilizing the ServiceNow platform.

AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, and analytics to help enterprises deliver on digital transformation. They prioritize a culture of belonging and offer a multi-million-dollar lab, encouraging growth through training and certifications.

$80,000–$120,000/yr
US

  • Lead the configuration, development, support, and maintenance of ServiceNow/Nuvolo implementations.
  • Analyze business processes and design solutions within the ServiceNow/Nuvolo environment, including forms, workflows, and customizations.
  • Collaborate with product designers and perform hands-on technical development, unit testing, and configuration management using update sets.

NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government for over a decade. We are a mid-sized consulting firm recognized as a Top Work Place in 2019, 2020, and 2022, with a collaborative culture and core values focused on customer and results-oriented delivery.

US

  • Lead ServiceNow platform implementation consulting engagements, driving process definition and improvement.
  • Collaborate with engagement managers and technical leads to ensure project success.
  • Serve as a liaison between clients and technical teams, creating documentation and promoting continuous improvement.

Sigital is a ServiceNow Premier Partner helping organizations align their IT services and operations management strategies with business needs. We are a fast-growing professional services company offering a remote, collaborative work environment.

India

  • Analyze and document business requirements for ServiceNow IRM implementations.
  • Collaborate with stakeholders to design scalable solutions and improve operational efficiency.
  • Support testing, UAT, and provide trusted advisory to clients.

The company is a partner specializing in ServiceNow implementations, focusing on Integrated Risk Management (IRM). They foster a collaborative, innovation-focused environment and offer opportunities to work with global teams.

US

  • Develop and configure ServiceNow applications and features according to defined requirements.
  • Participate in client calls to gather technical requirements and clarify scope.
  • Perform scripting, form design, workflow creation, and data imports as needed.

Sigital is a ServiceNow specialist partner providing consulting and development services. They are a growing company with a passionate team focused on ServiceNow solutions.

$120,000–$140,000/yr
US

  • Design, configure, develop, and implement baseline and custom applications in ServiceNow.
  • Provide architectural input and maintain platform stability through appropriate design standards.
  • Utilize Agile/Scrum methodology and collaborate with business and technical teams.

LightFeather provides modern web technology solutions for federal clients. They are a dedicated team focused on mission-critical needs, offering variety and fulfillment.

Germany

  • Lead architecture and strategic advisory for clients, translating business strategies into scalable ServiceNow solutions.
  • Guide international companies in digital transformation of IT and enterprise service processes.
  • Act as trusted advisor to C-level stakeholders and central point of contact.

Devoteam is a European consulting firm specializing in ServiceNow-based digital transformations. They have over 500 tech experts and 200 certified consultants, fostering an agile and collaborative culture.

US Unlimited PTO

  • Manage ServiceNow platform operations, support, and enhancements for business optimization and workflow automation.
  • Collaborate with executive stakeholders to define platform strategy, roadmap, and prioritization.
  • Lead a team of developers, enforce governance, and ensure security compliance.

NWN is an AI-powered technology solutions provider for North American organizations. The company has over 1,000 employees and is committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score.

$3,000–$4,000/mo
Poland

  • Participate in ServiceNow implementation, enhancement, and optimization projects for clients.
  • Analyze business requirements and design scalable ServiceNow solutions, primarily within the ITSM module.
  • Develop workflows, integrations, catalog items, and custom components, while troubleshooting issues and maintaining documentation.

Sopra Steria is a major European tech consulting and digital services company with over 55,000 employees in nearly 30 countries. Its Polish branch, operating since 2007, hosts around 1,000 specialists as a Global Delivery Center focused on cloud, software development, and platform integrations.

United States Unlimited PTO

  • Set technical direction on enterprise ServiceNow projects and see that vision through from concept to delivery.
  • Lead design and technical workshops, own technical deliverables end to end, and help shape solutions that support clients and the business.
  • Stay ahead of the curve on ServiceNow's evolving platform and be a trusted voice in pre-sales and technical strategy.

An Elite ServiceNow Partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine). The company is a virtual team throughout the United States with headquarters in Virginia, devoted to doing the right thing for clients and team by leading with a human-first culture.

LATAM

  • Act as the primary Business Systems Analyst and ServiceNow developer, analyzing requirements and configuring solutions.
  • Develop and customize ServiceNow modules using JavaScript, GlideRecord, Flow Designer, and REST/SOAP integrations.
  • Support platform governance, upgrades, testing, and stakeholder engagement across the delivery lifecycle.

Pearster connects top LATAM talent with North American companies, specializing in placing ServiceNow developers and analysts. They offer a remote-first culture with flexibility, USD compensation, and a focus on career growth and community.

$90,000–$115,000/yr
US

  • Lead the design, configuration, and deployment of ServiceNow applications, ensuring alignment with business requirements and best practices.
  • Develop and customize ServiceNow modules including ITSM, ITOM, HRSD, App Engine, and Service Portal.
  • Integrate ServiceNow with external systems using REST, SOAP, and third-party APIs, and mentor development teams in an Agile environment.

LightFeather delivers innovative, mission-critical solutions for federal government projects. They are an Equal Opportunity Employer with a purpose-driven team focused on making a real difference.

Europe

  • Coordinate and manage tickets in ServiceNow, ensuring proper prioritization, assignment, and flow.
  • Identify recurring patterns in ticket data and propose improvements to increase queue management efficiency.
  • Prepare clear process documentation, visualizations, and monthly service reports for clients.

Software Mind develops impactful solutions for global companies. The company fosters a culture of openness, respect, and grit, with a focus on enjoyment and growth.

US

  • Develop and configure custom ServiceNow solutions within client instances, ensuring alignment with best practices.
  • Conduct code reviews and provide mentorship to junior developers to ensure high-quality delivery.
  • Act as a subject matter expert in assigned modules and contribute to continuous improvement.

Sigital is a ServiceNow Premier Partner that provides consulting and development services to clients. The team is passionate about delivering high-quality ServiceNow solutions and fostering a collaborative culture.

US

  • Design and develop responsive pages using ServiceNow UI Builder for CSM and Employee Center.
  • Configure and customize workspaces, data resources, and event handlers to optimize user experience.
  • Support ServiceNow migration initiatives including data migration, update sets, and environment upgrades.

ServiceNow is a cloud-based platform that delivers digital workflows for enterprise operations. The company has a strong culture focused on agile delivery and certifications, with a team that values collaboration and technical expertise.

Canada Mexico

  • Deliver engaging ServiceNow training sessions for end users, administrators, and stakeholders through virtual workshops and onboarding programs. - Develop and maintain training materials, user guides, and knowledge base articles to improve platform adoption. - Assess user knowledge gaps and design targeted training approaches to promote ServiceNow best practices and consistent usage.

The partner company specializes in digital transformation initiatives through ServiceNow training. They offer a remote-first work environment and competitive benefits, with a focus on employee growth and development.

Latin America

  • Design and develop advanced ServiceNow configurations and customizations across CSM, ITSM, HRSD, and SLO modules.
  • Architect and implement integrations using IntegrationHub, MID Server, REST/SOAP APIs, and Workflow Data Fabric.
  • Build and maintain business rules, client scripts, script includes, UI actions, and scheduled jobs using server-side JavaScript and Glide APIs.

Kelly Services is a global workforce solutions provider connecting talent with companies. They are a large organization focused on staffing and recruitment, with a culture emphasizing collaboration and innovation.

US

  • Design and oversee technical solutions for clients, taking ownership of projects to ensure successful completion.
  • Lead and coordinate development team efforts, including providing constructive feedback and driving solutioning conversations.
  • Work independently as an individual contributor while also guiding the team, with expertise in ServiceNow platform cross-functionality.

Sigital is a ServiceNow Premier Partner that helps organizations align their IT Services and Operations Management strategy with their business and service delivery needs. It is a fast-growing professional services business with a focus on delivering high-quality ServiceNow solutions.

Global

  • Lead and support requirement gathering, scoping, and documentation for Salesforce Service Cloud projects.
  • Coordinate project activities across internal teams and business units, ensuring clear task ownership and timely follow-up.
  • Triage, analyze, and prioritize incoming Jira tickets in partnership with the Manager.

Granicus provides cloud-based digital solutions for government communications and digital services, helping agencies improve citizen engagement. With over 25 years of experience, they serve 5,500+ government agencies and have a remote-first culture with a globally distributed team.

$180,000–$200,000/yr
US

  • Lead the architecture, design, and deployment of AI-powered solutions on the ServiceNow platform, including Now Assist, AI Agents, and GenAI workflows.
  • Drive complex programs delivering AI-enabled ITSM, ITOM, HRSD, CSM, SecOps, and ITAM capabilities across multiple teams.
  • Serve as a subject matter expert and escalation point, mentoring teams and advising clients on AI governance, adoption, and measurable business outcomes.

AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, analytics, and software delivery. They prioritize creating a culture of belonging where all perspectives are valued and empower everyone to speak up and drive change.