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Responsibilities:
- Deliver high-quality support to customers of our SaaS product
- Communicate and respond to varied technical business solutions to customers in a team environment
- Resolve customer inquiries in a timely manner using full understanding of the product value
Qualifications:
- Experience in at least one of the following : API integrations, WhatsApp API, or Agentic AI
- Excellent communication skills in English, and the proven ability to understand customer’s inquiries
- Able to work in a fixed shift
Benefits:
- You will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.
- You will grow more here than you would anywhere else, that is a promise.
- Flexible working environment that fit your lifestyle, wherever you're based.
Respond.io
Respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. They are a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture.