Virtual Front Desk Representative (PH)

The Role:

• Support a portfolio of 4-5 MedSpas as their virtual front desk.
• Answer calls and messages, close inbound leads, and manage appointments.
• Escalate questions you can't answer to the MedSpa owner.

We're Looking For:

• Customer service experience, ideally as a Virtual Assistant or Front Desk Operator.
• Healthcare background with understanding of its unique challenges.
• Sales experience and excellent written and verbal English with a neutral accent.

Work Environment:

• Remote-first global team supporting 700+ practices.
• Must work during US hours and follow US holidays.
• Independent problem-solver who can navigate the role with minimal supervision.

Application Process:

• Submit a video/voice sample not more than 2 minutes.
• Provide a copy of your resume and an internet speed test.