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Responsibilities:
- Deliver excellent phone/email service to customers and retailers.
- Coordinate account setup, program changes, and issue resolution.
- Maintain deep product, pricing, and procedure knowledge.
Qualifications:
- High school diploma plus 4 years of customer service or account support.
- Strong communication, problem-solving, and organizational skills.
- Proficiency in Microsoft Office and CRM, preferably Salesforce.
Benefits:
- Medical, dental, vision, HSA/FSA, life, disability, PTO, and holidays.
- 401(k) match and employee discounts.
- EAP, financial planning, and well-being coaching.
Red Wing Shoe Company
Red Wing Shoe Company is a privately-held global footwear company headquartered in Red Wing, Minnesota. We have 2,300 employees worldwide and keep a close-knit, family culture rooted in tradition and innovation.