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About the Role:

  • You will be a key point of contact for customers and partners, ensuring timely issue resolution.
  • Work in a fully remote environment with a globally distributed team.
  • Gain exposure to modern communication technologies and large-scale B2B ecosystems.

Key Responsibilities:

  • Provide technical support through tickets, chat, email, and virtual meetings.
  • Troubleshoot API, integration, and platform issues.
  • Collaborate with second-level support and internal teams for root cause analysis.

Qualifications:

  • 3-4 years of experience in technical support or related roles.
  • Degree in Computer Science, IT, or Engineering.
  • Strong understanding of web technologies and REST APIs.

Benefits:

  • Fully remote contract-based opportunity with flexibility.
  • Competitive annual compensation between €20,000 and €30,000.
  • Continuous learning opportunities and exposure to innovative technologies.

Partner Company

The company is at the forefront of business messaging technology, providing innovative solutions to organizations worldwide. It is a fast-growing, globally distributed organization with a dynamic, entrepreneurial culture that values autonomy and professional growth.

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