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Key Responsibilities:

  • Triage and manage tickets, ensuring issues are logged, tracked, and resolved.
  • Collaborate with partners for incident resolution and communicate task progress.
  • Provide technical support to users, resolving issues related to member experience.

About You:

  • 2+ years experience in operations and technical support.
  • Familiarity with AWS S3, database integration, and production environments.
  • Strong problem-solving skills and ability to troubleshoot technical issues effectively.

One Pass Solutions, Inc.

One Pass is redefining how people engage with health, wellness, and everyday living through their engagement and loyalty platform. They empower millions of members to live healthier and more connected lives, scaling rapidly with a culture of innovation and collaboration.

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