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What you'll do:
- Making energy easy by cutting through jargon and helping business customers understand their bills, meters, and tariffs.
- Solving problems like a pro, from billing queries to meter issues, handling end-to-end service with no transfers.
- Thinking on your feet with no scripts, just real conversations and solutions, while treating every customer with care.
The types of people we would love to hear from are those that:
- Live for great customer service and get a kick out of helping people.
- Ask questions, embrace change, and love learning new things.
- Care about the planet and tackle tough calls with empathy.
What’s in it for you:
- EV salary sacrifice, cycle-to-work scheme, and share options.
- Fully stocked kitchens and weekly family dinner catch-ups.
Octopus Energy
Octopus Energy is an energy supplier that aims to make energy better for customers and the planet. They have a fast-paced, ego-free culture with a focus on real conversations and problem-solving.