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Role Overview:
- Drive customer retention and growth via adoption, support and value demonstration.
- Own and develop Digital and Smart Business Engagement model customers.
- Nurture and support customers throughout the customer journey.
Key Responsibilities:
- Meet renewal and customer satisfaction targets.
- Drive customers to be referenceable.
- Track customer interactions in Salesforce.
Qualifications:
- Bachelor’s or Master's degree with 3-5+ years of sales-related experience.
- ERP/SaaS software experience preferred.
- Ability to analyze data and draw insights.
Benefits:
- Comprehensive compensation package with base pay and bonus.
- Medical, dental, vision coverage and 401(k) with match.
- Paid time off, parental leave, and well-being programs.
QAD
QAD is a global leader in next-generation SaaS manufacturing and supply chain solutions, helping manufacturers build adaptive enterprises. The company fosters a collaborative culture of smart, hard-working people with an atmosphere of growth and opportunity.